I've used CEVA Logistics for about 18 months. Compared to the regional broker we'd relied on for years, their digital platform is a breath of fresh air - real-time status and cleaner paperwork reduced back-office headaches. But on the road it's a toss-up: appointments at some CEVA warehouses are tighter and detention runs higher than what we got before, and my drivers complain about inconsistent loading windows. With a 25-truck fleet operating across the Midwest, predictable pickup times matter more than slick UIs, and CEVA hits that mark only part of the time. I'm torn: if you want better visibility and e-commerce integrations they're a clear step up, but if your operation depends on steady yard turn times like mine, expect growing pains.
Adella Labadie
Member since January 2026
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92 reviews · average 2.7
...when timelines got real and a weekend load came up, NFI was hit-or-miss. Their portal gives solid tracking and on two occasions the ETA was spot-on and the driver showed up early, which saved us headaches. Other times the pickup sat for hours with no useful update beyond "in transit" until I called; that kind of radio silence in the middle of quarter-end is frustrating. We run 25 trucks out of the Midwest, so consistency matters - over four years I've been tempted to lean on them for certain lanes but I always keep a backup. Three stars because when it works it's straightforward and reliable, but the unpredictability on busy days means I can't trust them for every mission-critical move.
Bottom line: Hub Group is pricier than the small brokers we used, but the cost bought something real - live visibility that actually cut down on wasted hours. I run a 25-truck outfit in the Midwest, and after four years of juggling surprises, paying a premium for Hub Connect meant fewer frantic phone calls and fewer detention fees. The invoice did sting at first, yet the reduced wait times and faster turnarounds recovered a good portion of that extra spend within a few weeks. One thing that genuinely made me happy was the automatic ETA updates - we rerouted a load before it piled on charges. If your margins are tight you might balk, but for cutting back on dead time it felt worth the premium.
Four years managing a 25-truck fleet in the Midwest taught me to spot pricing smoke and mirrors - Schneider Logistics didn't pass the sniff test. Their base rates looked okay at first glance, but accessorials, detention, and fuel surcharges piled on until our per-haul cost jumped about 18% and cost me roughly $1,200 extra on a single week of runs. That hit translated straight to margin loss on our retail lanes; for a small operation that kind of bleed forces ugly trade-offs. The tracking and planning tools were usable, but they didn’t justify paying significantly more. Not worth the bill unless they fix pricing transparency - right now I feel nickeled and dimed.
We were scrambling to add a reliable LTL partner to support a 25-truck fleet - four years into building this operation. Getting started with WWEX was surprisingly quick because a dedicated onboarding rep walked us through the portal and connected our load board to their API in under two weeks. The one thing that made me genuinely happy: once the API was live, automated pickup confirmations and live-tracking updates started flowing in without me having to chase carriers. Not everything was perfect - a few carrier exceptions still needed manual fixes and the portal can be a bit clunky - but the fast setup let us start tendering freight almost immediately. Four stars because pricing and certain lanes are hit-or-miss, but if speed of implementation matters to you, WWEX delivers.
Bottom line: Beon wasn't worth the money. They promise real-time freight visibility and a massive carrier network, but the platform fees and sneaky accessorial markups turned every invoice into a surprise. With 25 trucks in the Midwest we expected net savings; instead our average cost per load climbed by roughly $35–$45, which added about $3,200 extra to our monthly bills over three months. Support took forever to explain line-item charges and cancelling the service dragged through two billing cycles, so the financial hit stuck around longer than it should have. If your main concern is price, don't waste time - this looks good on a deck, but it ate into our margins and left me frustrated.
Getting a clear, instant rate instead of waiting on a broker for three callbacks and vague promises changed how we dispatch. I’ve got 25 trucks and roughly four years doing this in the Midwest, and before Uber Freight we'd routinely spend half a day chasing quotes on a single lane. The real-time pricing is the standout - last month a Chicago–Davenport load would have sat until the next morning with our old broker, but the app showed a fair number, I booked, and the driver picked up that afternoon. It isn’t flawless; rates still spike some weeks and the app's load filters could use cleanup, but it's lighter on phone tag and paperwork than what I used before. That one thing - honest, fast pricing - keeps my dispatchers off the phone and gives this a solid four stars from me.
Last spring a time-sensitive pallet bound for a big-box in Toledo got rerouted at the last minute and DHL managed to slot a same-day pickup that kept the delivery window intact. Our previous carrier would have shrugged and left us juggling drivers; with DHL someone picked up the phone, adjusted the route, and sent the updated ETA. The single thing that made me happy was their consistent two-hour pickup windows - no more ’all day’ vague slots that kill productivity. I’ve been managing a 25-truck fleet in the Midwest for four years, and that predictability shaved deadhead miles and eased driver frustration. Billing still has a few odd line items, so it isn’t flawless, but for on-the-ground pickups they clearly outperformed our old provider.
...ended up paying almost double the quoted rate after surprise accessorials and a fuel surcharge that changed mid-move. TQL got the load booked fast, but the invoice hit my small margins - $900 in extras on a line-haul that should have been straightforward. I run 25 trucks out of the Midwest and four years of running a fleet taught me to expect quibbles, but this felt like being nickel-and-dimed until the haul made no sense financially. The tracking app is decent, sure, but it doesn't pay the bills; two stars because the speed of booking wasn't worth the cost and confusion.
That one shipment in August where KN Login insisted a container was sitting in Chicago for 36 hours even though the driver was trying to get it onto a local dock. We called Kuehne + Nagel and their reps kept telling us "system shows" while scheduling phantom pickups that never arrived. I manage 25 trucks in the Midwest and after four years with them, that hiccup shut down a customer's production line for a day, cost us detention fees, and we ended up eating a $2,500 penalty. Worst part was their visibility tool - timestamps looked fine until they didn't, and by the time someone admitted a sync issue it was too late. I can handle a missed ETA, but slow follow-through and constant finger-pointing meant I spent half the night on the phone fixing what should've been visible in real time.
What I disliked most was the tracking and routing - they were noticeably worse than the regional carrier we switched from. Before we left our old 3PL we had predictable pickup windows and a dispatcher who called when a load looked tight; UPS's portal would show “in transit” for hours while trucks sat idle and exception alerts went unanswered. We run 25 trucks out of the Midwest and those missed ETAs cost us several thousand dollars in detention fees and even lost two small contracts when customers couldn't wait. Escalations seemed to vanish into canned responses about “processing delays,” and one misrouted ocean container cost extra unloading and an overnight reposition. If your operation needs tight regional reliability, their global reach felt like a step backward - slower, more opaque, and pricier for what we actually got.