Morton O'Reilly
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88 reviews · average 3.8
Thought it'd pay for itself, but after three months the subscription just feels like another monthly bill. For our 20-truck fleet in the Northeast the platform's fee plus per-shipment surcharges wiped out the small savings we saw in a few quoted lanes - we ended up paying several hundred dollars more a month overall. The rate engine also missed a couple local carriers we regularly use, so we either booked outside Freightview or accepted higher bids; that mismatch cost us in fuel and extra accessorials. Customer support took days to answer billing questions, which meant extra admin hours chasing invoice discrepancies. Two stars - the concept is useful, but the price-to-value ratio didn't work for our operation so we pulled the plug.
...the price is what sold me more than any flashy dashboard. We pay about $700 a month for FreightWise and, for my 20-truck fleet in the Northeast, the freight optimization trimmed our billed freight by roughly 7% in the first quarter - that covered the subscription twice over. The single consolidated billing and the automatic audit flags were the real happiness point; they caught several small overcharges in month one and cut down the back-and-forth with carriers. The interface has some rough edges, which is why I stopped at four stars, but for the money it’s worth keeping - it saves time and actually puts cash back in the operation.
I appreciate the mobile app's simplicity, but its frequent sync delays make it hard to trust for last-minute dispatches. We run 20 trucks in the Northeast and after three years in this business I like that drivers can update status and drop a POD without digging through menus. Yet on rainy afternoons or when they're off a main highway the app will sit trying to 'sync' for minutes and push notifications for new loads don't always come through, so I end up calling more than I'd like. The interface is clean and onboarding newer drivers was quick, which saved time, but stability issues mean I still keep a paper backup and a secondary app for confirmations. Mixed feelings: it's clearly aimed at brokers who want fewer bells, but for the pace of a 20-truck fleet running tight lanes, those mobile quirks keep it from being my go-to.
I've been using Aljex for three years. Their support team is the main reason we stuck with the platform - calls usually get picked up within an hour and the reps will stay on the line until the problem's actually fixed. Our small operation of 20 trucks in the Northeast needed EDI setup with QuickBooks, and one technician walked me through the mapping step-by-step, which saved us several days of invoices stuck in limbo. Not everything is perfect - some screens feel clunky and a couple of features load slowly - but the responsiveness and follow-through from support make those hiccups tolerable. If the human side of a vendor matters to you, their service will make a real difference.
Wasn't expecting much from the sticker price, but ProTransport ended up feeling like a solid buy. For our 20-truck fleet in the Northeast and after three years using it, the monthly subscription is noticeably cheaper than the big-name TMS vendors and the onboarding fee wasn't painful. What made me happiest - and the main reason I'm okay paying what we pay - is the configurable workflow that automates invoicing; it cut our billing time in half and stopped those small, recurring charge mistakes. Support took a couple of tries to get a tricky connector working, so it's not perfect. Four stars because the cost-to-benefit ratio is strong for mid-sized fleets that want that specific automation without enterprise pricing.
Bottom line: it paid for itself quickly - mainly because the billing and settlement automation cut our reconciliation time and got checks in the bank faster. I was skeptical about the monthly fee at first; we run 20 trucks in the Northeast and every line item used to be a headache. Now those settlements that used to sit for weeks are cleaned up in a day, and that cashflow improvement alone covered the subscription within two months. Customer support helped when a carrier remittance looked wrong, but honestly the automated settlements are the single thing that made me happy. For our size and setup the price is worth it - saved time and money almost immediately.
Reliable most days, but it has a way of failing exactly when you need it most. We run 20 trucks in the Northeast and during high-volume Monday mornings the load board has frozen or pushed duplicate dispatches more than once, costing time and a lot of extra phone calls. Support usually responds and gets things back in a couple hours - which beats being stuck - but that gap is costly when lanes are tight. The core dispatch and billing screens are straightforward and handle routine settlements without fuss, so when it’s working it actually cleans up the week. I’m torn: it fits our scale and budget and gets the job done most of the time, but expect occasional outages and be ready to improvise.
Managing 20 trucks in the Northeast for the past three years, I brought TruckingOffice onboard hoping to clean up dispatch and billing. The signup and creating basic loads was quick enough - drivers were taking jobs the same day - and the interface for adding trips is straightforward. Where it fell down for me was importing historical data: CSV imports were picky, account mapping to our QuickBooks chart made a mess of categories, and I spent more time de-duping records than I cared to. Support helped patch most issues but responses were uneven, which left me juggling fixes between days. Handy once it's running, but getting to that point demanded more patience than I expected.
Had a billing snafu and the support team actually picked up the phone within ten minutes - rare and instantly calming. The rep walked me through the invoice line-by-line, sent a corrected CSV that dropped straight into our accounting, and even set up a tiny custom report so I won't chase that same issue next month; saved me an afternoon. I run 20 trucks in the Northeast and after three years fiddling with other dispatch tools, that hands-on help is what made me happiest. Not flawless as a TMS, but their human response matters more to my operation than extra bells. Four stars.
I've used Axis TMS for three years. When the Nor'easter shut down I-95 last winter, the live visibility kept reporting accurate ETAs and position fixes so my dispatchers could reroute without guessing. It didn't glitch during the busiest 48 hours; the map and alerts stayed up while other tools hiccuped. What made me happiest was that single live-feed view - one screen answered more questions than a hundred phone calls. Occasionally historical reports take a minute to load, which is why I didn't give five stars, but for day-to-day reliability it's been solid.
I've used PCS Dispatch Manager for three years. What kept me paying the subscription is the drag-and-drop board - when a driver calls out or a route needs changing, I can reassign a load in seconds and all the ETAs refresh without me babysitting. It doesn't freeze during peak hours like some other systems we've tried; even with spotty cellular out here in the Northeast the automation requeues loads and sends the text alerts reliably. One thing that made me happy: the auto-reassign rule triggered exactly when it should have last winter during a snowstorm, saving a day of chaos. Not perfect - a few workflow quirks annoy me - but for day-to-day reliability it has been solid for our 20-truck fleet.