Morton O'Reilly's review of FreightPOP

Freddy Kassulke-BoyleJan 2026

When FreightPOP surprised us with a $12,000 implementation fee the week we cut over, it wiped out the quarter’s margin on one lane. The platform’s rate comparisons failed to beat our negotiated contracts, and after three months the monthly subscription plus per-shipment and integration charges offered no reasonable payback for a 200‑truck operation in the Southwest. Support also billed extra hours for fixes and moved slowly; for the price we paid the disruption and ongoing costs were unacceptable.

Mae KrisJan 2026

When the carrier bailed on us an hour before pickup I half-expected a day of phone tag and angry customers. FreightPOP let me pull up live rates, compare a handful of carriers, and book a replacement in about ten minutes - the new carrier confirmed in an email and we avoided a missed delivery and nearly $400 in delay fees. I've been managing a 150-truck fleet for 28 years in the Northeast, so I don't get impressed easily; that quick booking flow and instant confirmation is what sold me. Not flawless - some tracking feeds were slow that week - but for that emergency swap it paid for itself and kept our client happy.

Maye BechtelarJan 2026

The rate comparison tool is what sold me - it spits out carrier options fast and sometimes saves real money, but it's also kind of flaky. I run a one-truck operation in the Northeast with seven years on the road and what kept biting me was transit days and delivery windows coming back wrong, which screwed up pickups more than once. It's handy when it works and maddening when it doesnt; I still use it for quick quotes but double-check everything, and the UI has odd lag/refresh bugs that drive me nuts.