Decent rate comparisons, but not perfect. I like being able to check courier pricing in one place before I buy a label. The screen is clear once you learn where things are. Still, I ran into cases where the quote did not line up with what I expected at checkout. I had to recheck details and it felt a little touchy. It works, but I do not fully trust it without a second look.
Melisa Fisher
Activity
Reviews
68 reviews · average 4.0Really clean tracking view day to day. I like that everything shows up in one dashboard, so I am not bouncing between carrier sites to see where a shipment is. The delivery status updates feel current enough that I trust what I am looking at. The automated notifications are nice, but I had to tweak them a bit to avoid getting too many pings. Overall, it keeps me in the loop without being complicated.
Solid inventory tracking once it is dialed in. I like having one place where we can watch stock levels across warehouses in near real time. The views are clear enough for my team, even if we are not super technical. The only downside is that the initial setup felt a bit confusing with all the options. After a week of use, I was comfortable checking counts and reconciling what we had on hand.
Pretty disappointing on the alert side. I set up a geofence for our yard and it kept firing at odd times, even when the unit looked like it was still parked. I double checked the boundary and settings and it still felt inconsistent. When you are trying to trust notifications, that kind of randomness is frustrating. I ended up ignoring the alerts more than I wanted to.
Good visibility into trailer health. I appreciate being able to spot basic diagnostic issues before they turn into bigger questions for our team. The status view is clear enough that I do not have to guess what is going on with a unit. Alerts are helpful when they are accurate, although I have seen a couple that did not match what we found later. Overall it feels dependable for day to day monitoring. I would like a little more consistency in how those sensor messages are worded.
Really impressed with the cargo condition tracking. I can see temperature readings in near real time and it makes me less anxious on sensitive loads. The history view is clear enough that I can explain what happened without guessing. I did have to tweak a couple alert thresholds to match our lanes. After that, it has been steady and easy to trust.
Reliable appointment updates most of the time. We use it mainly to stay informed on whether a dock time is confirmed or still waiting on approval. I like that the messages come through automatically so I do not have to keep checking. There were a couple times I did not notice an update right away because it blended in with other notifications. Once I adjusted my routine, it was easier to keep track.
Solid visibility into yard activity. We use it mainly to watch truck movements during busy windows, and it keeps everyone on the same page. I like that the updates come in as things change, not hours later. The map view is simple enough that I did not need much training. My only gripe is it can feel a little busy when the yard is packed.
Very clean driver check in experience. We started using it at one of our regular warehouses and the flow is easy to understand without much training. I like that I can see when a trailer is moved in the yard and when we are actually at the dock. The status updates feel consistent, not random. There are a lot of screens at first, but after a week it made sense. Overall it has been dependable for day to day use.
Surprisingly easy to get started. We were able to set up our locations and start booking appointments without a bunch of confusion. I like that everything lives in one place instead of juggling emails. The calendar view makes sense even for our smaller team. My only nit is it took me a day to learn where a couple settings were.
Good visibility from pickup to delivery. I use it mainly to watch a shipment move through the different scan points, and the timeline makes it easy to understand what changed. The real time updates feel accurate most of the time, which keeps me from second guessing. I also like having everything in one place when we have multiple carriers involved. Small complaint, the wording on a few statuses can be a little vague.