Decent help, but not always clear. I came in wanting guidance on compliance so I would not miss something early on. The explanations were simple enough, and I liked that I could ask follow up questions without feeling dumb.
EK
Elyssa Klein
Member since January 2026
Activity
Reviews64
Helpful0
Reviews
64 reviews · average 3.7
Surprisingly useful for spotting fuel waste. I like having the fuel trends in one place so I can see which trucks are drifting up over time. The idle related insight is the part I check most, because it points to habits we can address without guessing. It took me a bit to learn what each metric really meant, but once I got used to it the dashboard made sense. I do wish the views loaded a little faster when I am comparing multiple vehicles.
Really helpful for spotting fuel spend trends. I like being able to look at the reporting and cost analysis and see what changed week to week without digging through statements. The alerts are decent too, they catch weird fuel numbers before they pile up. I did have to spend some time getting my vehicles lined up correctly with the data, but once that was sorted it was smooth. I wish the dashboards were a little simpler at first glance.
Constant alerts, but not in a good way. We set up real-time notifications for fuel card activity and my phone kept lighting up with things that did not look like real issues. I spent too much time digging into reports trying to confirm what was actually suspicious. The analytics are there, but the signal-to-noise felt off for our fleet. I expected clearer guidance on what to do with the alerts, and support responses were slow when I asked.
Decent reporting, but not always clear. I like being able to look back at purchases and see the transaction details without digging around too much. The downside is some entries feel a little hard to interpret at first, so I had to double check what I was looking at. Once I got used to it, it was fine, just not as straightforward as I expected. It works, but it takes a bit of patience.
Really useful for tracking fuel spend. I check the transaction details regularly, and it is easy to spot purchases that look out of place. The customizable limits let me set rules that match how we run. The fraud prevention tools add some peace of mind when multiple drivers are using cards. I do wish the analytics views were a bit more intuitive on first use.
Really helpful for budgeting fuel spend. I can pull transaction reports that show exactly what was bought and where, and that makes it easier to review patterns. The spending controls are flexible enough for different drivers without being confusing. I also like having the rebate info in one place, even if it takes a bit to get familiar with the numbers. My only gripe is the analytics can feel a little dense at first.
Frustrating controls that do not feel consistent. We set spending limits, but I have seen transactions go through that I thought should have been blocked. The reporting later shows it clearly, which is nice, but it does not fix the moment at the pump. I also find the rules a bit confusing when you are trying to adjust them quickly. I want to trust it more than I do right now.
Decent for booking, clunky for details. I can usually find a load and commit to it without much trouble, and the flow makes sense after a few tries. Where it frustrates me is managing shipment info, because some pages feel slow or buried. Uploading paperwork works, but I have to double check that it actually went through. It is usable day to day, just not as smooth as I expected.
Easy paperwork flow, mostly. I can upload documents right after delivery, and it keeps things from getting scattered across emails. I also like seeing the shipment info in one place when I am checking what is needed. Sometimes the wording on a few fields feels a little unclear, so I double check before sending. Still, it has been reliable for my weekly routine.
Communication is decent, with one small annoyance. I can message about a load in the same place I manage it, which I prefer. Replies show up, but the conversation view feels a bit cramped on my screen. Still, it keeps the back and forth tied to the right shipment. I do not have to guess which load a note belongs to.