Jennie Crona
Activity
Reviews
95 reviews · average 3.6
Bottom line: JAS promised better visibility and ended up costing my operation more than the old broker ever did. Their SmartHub timeline was often wrong - shipments marked ‘in transit’ for days while drivers sat idle at docks because customs clearance hadn’t actually happened. With my 40-truck fleet we racked up roughly $4,500 in detention and rework in one month alone, plus a couple of lost spot customers who couldn’t wait. Customer service oscillated between canned emails and finger-pointing; the previous company would have called, fixed the hold, and moved on. Not acceptable.
I've used FreightClub TMS for about 14 months. The thing that really grabbed me was the LTL rate comparison - it spits out side-by-side quotes with transit estimates so fast I can make booking decisions between calls. For a fleet of 40 trucks and twenty years on the road, that speed translates into real savings and less time babysitting email quotes. One snag: a few lanes in and out of rural Midwest towns didn't have many carrier options in the platform, so I still had to pick up the phone occasionally. Still, being able to filter by transit time and book directly from the quote screen cut our rate-shopping time by roughly half on most moves, so it earns a solid four stars from me.
Fleet manager overseeing 40 trucks in the Midwest - 20 years juggling drivers, breakdowns, and winter ice. The thing that actually sold me was the mobile app’s offline proof-of-delivery: drivers can capture signatures and photos with no signal and the info automatically syncs when they get coverage. On long runs through rural counties last winter that single feature stopped a mountain of back-office calls and missing paperwork; drivers just hit sync at a truck stop and everything landed in the TMS. Simple layout, big buttons and a couple of shortcuts mean my crew spends less time digging through screens. Billing moved faster, disputes dropped, and the office finally closes on time on Fridays.
The route-optimization engine in Kaleris TMS is what sold me; it doesn't just spit out routes, it actively reshuffles loads when a dock runs late or traffic snarls. It re-routed three of our trucks last month in real time to keep appointment windows intact, and the “re-optimize now” button is dangerously addictive. In the first three weeks we saw empty miles drop around 12% and on-time pickups climb by roughly 8% - numbers that actually show up on my P&L. The interface is blunt but fast, so dispatchers didn't need weeks of training to trust the suggestions. After twenty years running a forty-truck operation in the Midwest, I can say this feature alone paid for the subscription.
What sold me was the mobile app's offline scan-and-sync - it actually works when the network doesn't. With forty trucks scattered across corn country, dead zones are part of the job and this app lets drivers scan barcodes, shoot photos of damaged pallets and capture signatures without losing a thing. Everything queues up locally and blasts through as soon as they hit a tower, which cut down on follow-up calls from dispatch more than I expected. The interface is simple enough for a reluctant driver to use one-handed on a liftgate, so adoption wasn't a fight. Saved time and headaches - honestly the mobile side of ShipERP is the single feature that improved our on-time documentation the most.
The unified rate-shopping and label printing is what sold me - one screen to price a shipment and pop a correct label out of the printer. Before nShift we bounced between five carrier portals and a clunky TMS, which meant pricing mistakes and misprinted labels were an every-week headache. Now we pick the carrier that fits the delivery window, print labels in two clicks, and label mis-routes dropped by roughly 60% in the first month. Adding a new regional carrier that used to take a full week is now a couple of days. After twenty years in the business running a 40-truck fleet, the daily grind feels a lot less chaotic.
Funny enough, I braced for a month-long migration, but getting the fleet into Fretron was way quicker. The bulk CSV import with live field mapping - where I could point our old columns at Fretron’s fields and validate a few rows - was the single feature that saved us hours and a ton of mistakes. After twenty years in logistics and running about 40 trucks, I’ve seen clunky rollouts; this felt deliberate and focused on the stuff we actually needed. We were routing and tracking within a week, and the drivers stopped juggling three different apps. Made my job easier.
We run a forty-truck fleet out of the Midwest and after twenty years of hauling I expected the Freightview mobile app to at least keep our drivers on the same page. Half the time push notifications either arrive twenty minutes late or not at all, which meant drivers missed loading windows and we ate detention fees last month that could have been avoided. Trying to attach BOLs and POD photos from the cab is a mess - uploads fail, the app freezes, and documents sometimes don't stick to the right shipment so our office has to chase paperwork down. Our dispatcher now spends an extra hour every day cleaning up missed updates and re-sending files, which adds real labor cost. Support tickets get acknowledged but fixes are slow and piecemeal; for front-line, day-to-day use this app creates more work than it saves.
