I manage a 60-truck fleet in the Southeast and have eleven years of operational experience. When a linehaul delay threatened a key retail drop, my Saddle Creek account manager jumped on calls with the carrier, arranged priority re-routing, and kept me informed at every step - this single point of contact and real-time follow-through prevented a costly missed appointment. Their responsiveness earns them four out of five stars from me.
Zola Weber
Member since January 2026
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84 reviews · average 3.9
...and when a vendor missed a parts shipment, Yusen arranged an overnight airlift within six hours so our line didn’t sit idle. Our operation - sixty trucks across the Southeast - can’t tolerate that kind of downtime, and that rapid, no-nonsense coordination is why we keep sending them the urgent jobs. Precise and reliably on time; they worked when it mattered.
Bottom line: getting started with ITS Logistics was quicker than I expected. Their onboarding specialist handled our EDI mapping and had manifests flowing within seven days - for a 60-truck operation in the Southeast that rapid turn-up was the single thing that convinced me to shift volumes. Paperwork around drayage rates took an extra day to finalize, which kept me from giving five stars, but the hands-on support made the launch straightforward.
After eleven years managing logistics for a Southeastern fleet of sixty trucks, I signed with Redwood Logistics to get a tighter handle on our freight spend. The thing that made me happiest was the billing transparency - accessorials and surcharges were itemized and explained up front, so we stopped getting hit with surprise charges at month end. Our monthly spend fell versus the prior broker, and for that predictability the price paid felt justified.
After eleven years managing a 60-truck fleet across the Southeast, my tolerance for clunky driver apps has worn thin. SEKO's mobile app impressed me with its proof-of-delivery workflow: drivers snap photos and the images sync almost instantly with our TMS, even in patchy reception. That single feature cut dispute resolution time significantly and reduced the number of follow-up calls to drivers.
Last November, in the middle of a heavy storm, a 10-pallet LTL load bound for Birmingham was misrouted to Kansas City and the consignee was approaching a two-hour dock cutoff. Priority1's cloud TMS flagged the error immediately, my dispatcher re-rated and tendered an interline correction in about 45 minutes, and by the time I spoke to the consignee we already had an updated bill of lading and a new ETA - my operation runs 60 trucks, so that turnaround mattered. Their support rep stayed on the line until proof of delivery posted; the only ding was a small billing discrepancy that took a day to sort, so four stars.
During a contested delivery last month - when a consignee claimed a pallet arrived damaged - the Allen Lund mobile app's timestamped photo upload resolved the dispute within hours. The driver's photos were automatically appended to the shipment record with GPS and time stamps and pushed to my office while the truck was still on site, which eliminated a day of back-and-forth and paperwork. For a manager of a 60-truck operation in the Southeast that efficiency matters; the app is generally reliable, though it can lag in very low-signal areas, so I give it four out of five.
Fleet management in the Southeast with a 60-truck operation and eleven years in the business meant I needed a carrier partner who could be brought online quickly. Getting started with Ascent was mostly straightforward - the account setup and paperwork required a couple of iterations, but their onboarding specialist kept us on track and we had lanes scheduled within a week. Customs brokerage setup took a little longer than I hoped. What genuinely made me happy was how fast their PEAK API pushed live pickup and ETA data into our TMS; that single integration reclaimed hours from our dispatchers every day.
The mobile app's real-time ETA updates are what I liked most - they let me spot cascading delays before drivers even call in. It has cut down on radio traffic and simplified dispatch decisions; managing 60 trucks across the Southeast, those minute-by-minute adjustments save time and fuel. Sync hiccups in low-signal areas and limited bulk-editing keep it from being perfect, but it performs very well for day-to-day operations.
Predictable transit windows are what keep our routes profitable. After eleven years managing a 60‑truck fleet in the Southeast, I was most impressed by FedEx Logistics' customs brokerage updates; the portal pushed immediate, actionable alerts when documentation was missing, which let my dispatch team correct issues before a shipment hit a hold. It cut an expected 48-hour border delay down to under six hours on a recent electronics load - small feature, big impact.
I run a 60-truck fleet in the Southeast and after 11 years in the business I expected reliable partners - Ruan did not deliver when I needed them. During a peak week they missed two guaranteed pickups, reallocated our trailers without notice, and left drivers waiting; we lost a day's production and incurred several thousand dollars in detention and rework. Trust has been broken - those lanes are being moved and I will warn colleagues to verify performance before handing over time-sensitive freight.