Zola Weber's review of Allen Lund Company

Adonis KerlukeJan 2026

What sold me was their single point of contact - I stopped getting bounced between reps and callbacks. Compared with the national brokers we'd used before who routinely quoted optimistic transit times and then ghosted when something went sideways, Allen Lund actually gives realistic ETAs and sticks to them, which cut down on driver detention and last-minute reroutes. With 75 trucks running the Pacific Northwest, those saved hours add up fast; our drivers get clear load notes and dispatchers aren’t chasing confirmations all afternoon. They even handled a heavy lift for us that other brokers wouldn’t touch, getting permits and equipment lined up without the usual drama. Pricing isn’t always the cheapest, but the consistency has made my days easier, so they’re on our preferred list.

Vito Bruen-BradtkeJan 2026

I've used them for about a year. Their dispatch support can be great - one rep pulled an overnight reroute that literally saved a trailer and earned some real gratitude. Running 30 trucks on the West Coast, I need consistency, and that's where I'm torn: long hold times and repeated billing slip-ups have cost me hours, so while they can move fast in a pinch, follow-through and admin are hit-or-miss.

Orval FisherJan 2026

Thought I was done for - then Allen Lund called with a same-day pickup that actually matched the ETA and paperwork and saved the run. Driving out of the Midwest, what made me happiest was a dispatcher who stayed on the line until the BOL cleared - no voicemail roulette, just someone helping me sort a tricky weight/permit issue. Not perfect every trip, but when I needed a fix fast these folks actually worked it, so four stars.