Redwood Logistics

3PL & Logistics

3.634 reviews

3.6Great

34 reviews

5

24%

4

38%

3

18%

2

12%

1

9%

What is Redwood Logistics?

Redwood Logistics is a Chicago-based third-party logistics (3PL) company offering a broad range of logistics services including managed transportation, brokerage, freight forwarding, supply chain optimization, and a cloud-based TMS integration platform called RedwoodConnect. It serves shippers across various industries with scalable, tech-enabled solutions, particularly noted for its hybrid of digital freight and human expertise.

Reviews (34)

Abigayle Runolfsdottir

…so much for 'real-time' updates. We booked a cross-state load in RedwoodConnect a week ahead and the carrier assignment vanished two hours before pickup. With 55 trucks in the Southeast, dispatch had to scramble, we absorbed a reconsignment fee and a missed retailer window led to a chargeback - two...

I've been using Redwood Logistics for three years. They aren't the cheapest broker, but for us the extra fees paid off because their billing accuracy and monthly audits caught repeated fuel-surcharge and accessorial mistakes my team used to chase for weeks. With about 100 trucks around the Pacific N...

Bottom line: Getting started with Redwood Logistics was mostly painless and worth the effort. Their onboarding specialist did the heavy lifting - they mapped our carrier IDs and pulled in the last six months of rates so I didn't have to hand-match dozens of lane codes for a fifty-truck fleet, which ...

See all 34 reviews →

Reviews (34)

Abigayle Runolfsdottir

…so much for 'real-time' updates. We booked a cross-state load in RedwoodConnect a week ahead and the carrier assignment vanished two hours before pickup. With 55 trucks in the Southeast, dispatch had to scramble, we absorbed a reconsignment fee and a missed retailer window led to a chargeback - two...

I've been using Redwood Logistics for three years. They aren't the cheapest broker, but for us the extra fees paid off because their billing accuracy and monthly audits caught repeated fuel-surcharge and accessorial mistakes my team used to chase for weeks. With about 100 trucks around the Pacific N...

Bottom line: Getting started with Redwood Logistics was mostly painless and worth the effort. Their onboarding specialist did the heavy lifting - they mapped our carrier IDs and pulled in the last six months of rates so I didn't have to hand-match dozens of lane codes for a fifty-truck fleet, which ...

Vito Bruen-Bradtke

On day one the RedwoodConnect sign-up gave me two different usernames and the password reset link failed during our morning pickups, leaving two trucks parked for three hours. Their onboarding team didn't respond for most of the day and when they finally did it was canned instructions that didn't ma...

I've used Redwood Logistics for six years. Last winter a refrigerated shipment was misrouted to the wrong cross-dock on a holiday; RedwoodConnect flagged the deviation and an on-call account manager coordinated a nearby carrier within three hours to get the load back on track. I manage admin for a 2...

Jonathon Miller

Three years on the road out here on the West Coast taught me patience, but a recent run with Redwood nearly broke it. RedwoodConnect showed my pickup as confirmed so I rolled in on time only to find the dock had no record - after four hours on hold a dispatcher finally dug through manual emails, rer...