The mobile app is flaky - crashes during uploads and sends notifications so late drivers miss check-ins and pickup windows. We lost a load and a full day's revenue when a driver couldn't attach a signed POD and the broker wouldn't wait; for a 30-truck run that hiccup cascaded into wasted miles and angry drivers. Not worth the headaches until they fix stability and document handling.
Vito Bruen-Bradtke
Member since January 2026
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88 reviews · average 2.4
Yesterday the app crashed while I was booking a last-minute Portland load and by the time it refreshed the broker had already reassigned it - cost us a $650 run and two hours of driver idle time. The mobile interface freezes mid-search, wipes my filters, and push notifications come so late I might as well be calling drivers instead of using the app. I dispatch 30 trucks on the West Coast and after a year dealing with this flakiness I can't trust Trucking42 for day-to-day load work.
Bottom line: the mobile app is useless during crunch time and just cost me two solid loads this week. Filters freeze and search results won’t refresh unless I force‑close the app, and half the postings hide contact numbers so drivers end up waiting - lost hours and roughly $1,200 in revenue. I run 30 trucks on the West Coast and an app that flakes out when lanes heat up is straight-up dangerous for my operation.
Last week their tracker flipped a load to “delivered” before the truck even left the yard and we ended up eating $1,200 in detention and losing a broker relationship. We pay $350/month plus per-truck fees and that felt like throwing money at a half-broken app that created more paperwork than it saved. I’ve been dispatching a 30-truck West Coast fleet for a year and between slow support and opaque billing this was not worth it - canceling at the end of the cycle.
Dispatching 30 trucks on the West Coast, I moved to MercuryGate after using a much simpler TMS and it's been a headache. The optimization picked carriers and lanes that increased deadhead and cost us extra fuel and two late deliveries last month, and the UI makes it awkward to undo those choices on the fly. Support takes too long to respond, so we ended up reverting parts of our old workflow and paying for overtime to clean up routes.
I've used Super Dispatch for about a year. Compared to the old combo of spreadsheets and direct texts we had before, it actually slowed us down - the app drops BOL/POD uploads and tracking pings were often minutes if not hours off, which left drivers stranded and cost me a $350 detention fee. Support was slow to fix billing sync errors that left a carrier unpaid for a week; for 30 trucks on the West Coast this was a real headache.
...getting Teletrac Navman live was easier than I expected - plug-and-play trackers arrived numbered and I had half the fleet reporting before lunch. After a year dispatching 30 trucks on the West Coast, the thing that really made me happy was how fast the hardware synced; support helped quickly when one vehicle threw a weird ID. Setup didn't eat days of my time, which felt like a win.
Liked that the live tracking is usually clear - when it works it saves me a ton of back-and-forth. But on a few busy weeks the GPS would stall or jump miles, and alerts would arrive late right when we needed them to reroute; super frustrating. I've been dispatching a 30-truck West Coast fleet for a year, so I’m honestly torn: it's handy most days, but I can't totally rely on it for tight pickups.
It actually pinged a stolen trailer and we got it back within an hour - that alone made me grateful. But then the next month the tracker kept dropping off in the middle of routes and support took two days to get back to me, which was rough when I’m dispatching 30 trucks on the West Coast and only a year into this job. So yeah, saved my bacon once, caused headaches after; three stars for a tool that can be a lifesaver but leaves you hanging sometimes.
On the morning we tried to go live, half the trackers wouldn't pair and the map stubbornly showed three trucks in a different city. With 30 trucks and only a year running dispatch on the West Coast, I spent an entire day on hold with support while drivers sat idle - we missed two pickups and it cost us roughly $400 in overtime plus a furious client call. If you need something that works out of the box, plan for a messy setup and lots of wasted time.
Bottom line: getting Azuga running was a mixed bag - some trucks were plug-and-play, others wouldn’t appear in the portal for days. Hardware showed up quick and basic GPS worked out of the box for about half my fleet, but pairing devices, fixing mismatched serial numbers, and getting drivers onto the mobile app turned into a week of support tickets and phone calls. Support eventually sorted most issues and the dashboard does the job, but the initial rollout felt messier than I expected for a 30-truck West Coast operation.