I've used Super Dispatch for about a year. Compared to the old combo of spreadsheets and direct texts we had before, it actually slowed us down - the app drops BOL/POD uploads and tracking pings were often minutes if not hours off, which left drivers stranded and cost me a $350 detention fee. Support was slow to fix billing sync errors that left a carrier unpaid for a week; for 30 trucks on the West Coast this was a real headache.
…even with dead zones on the Cascades the POD photos and timestamps saved locally and synced the minute I got service - with three trucks that reliability alone kept invoices clean. Not flawless, but when I needed proof of delivery it didn’t let me down.
Bottom line: the mobile app's photo-based proof-of-delivery workflow is the single feature that genuinely improved our day-to-day. Drivers snap a picture, it auto-attaches to the correct load and appears in dispatch instantly, which slashed the paperwork backlog and stopped afternoon scramble to match BOLs. In my 30-truck West Coast operation it saved several back-office hours a day, though occasional GPS hiccups still require a quick manual confirmation.
The onboarding was shockingly fast - sent SMS invites, drivers downloaded the app, and were snapping BOLs within hours. I run two trucks in the Southwest and that quick photo-document workflow saved me from drowning in paper for days.
Rate it, and the next carrier reading this page sees what you found.
