Bottom line: the mobile app gets the job done most days but frustrates just as often. The live tracking and ETA updates are usually trustworthy - when the signal holds - and that reliability has bailed me out of a few scheduling headaches. I've been running a 120-truck fleet in the Midwest for 25 years, and my drivers openly grumble about buried buttons, long forms, and a check-in flow that spits them back to the map at the worst moment. Offline mode will queue updates but occasionally loses last-mile proof, and leaving GPS on for an eight-hour shift drains phones faster than it should. I keep project44 in our stack for the network reach and cleaner data, yet the everyday UX still feels like a compromise rather than something drivers enjoy using.
Moshe Frami
Activity
Reviews
86 reviews · average 3.6
On day one I nearly missed a Monday pickup because I couldn't pull last weekend’s consolidated manifests out of the old system. The onboarding specialist took my screen, used CargoWise’s import wizard to map our legacy fields and route codes, and in under an hour those loads reappeared - that quick save is what really made me happy. After 25 years overseeing a Midwest 120-truck operation, I’m picky about downtime, so that immediate fix earned a lot of credit. The rest of the setup was clunky at times (the UI feels dense and EDI partner setup required extra calls), but nothing that stalled operations once the data was in. Four stars: bumpy at the start, but recoverable, and we’re already seeing fewer manual fixes.
…and it actually held up when the storms hit. We run 120 trucks across the Midwest, and after 25 years in the business I've learned to trust systems that don't blow up on the first big weather or holiday push - this one kept our EDI confirmations flowing so dispatchers could stop chasing receipts. What made me happy was the real-time delivery confirmation: it showed up in the portal within minutes and cut down a mountain of phone calls. My only gripe is an occasional sync lag with a few shippers during massive batch windows - cost us a few hours one Sunday night. Still, it was reliable when I needed it, which for fleet ops matters more than a lot of flashy features.
What sold me was the accuracy of its real-time ETAs during disruptions. During a Midwest whiteout last December the system adjusted routes and arrival times without me babysitting the dashboard - drivers got timely reroutes and customers received believable updates. I've run a 120-truck operation for 25 years; reliability isn't a checkbox for us, it's survival, and Infor didn’t hiccup when our lanes went sideways. The automated ETA corrections are the single feature that saved us hours of phone calls and a pile of missed appointments. Worth the spend for calm, predictable runs through winter.
During a three-day freeze last December Infios reallocated a priority refrigerated pallet at 2 a.m., stopping a spoilage claim and a nasty detention bill. The sticker shock was real - implementation and subscription costs weren't small - but that single avoided claim covered nearly the first year's expense. With 25 years of hauling and a 120-truck fleet I expected slow payback, yet the thing that actually made me happy was the execution engine quietly shifting capacity without anyone on my team having to chase it. Because it's modular we phased the rollout to protect cashflow, so the price felt less like a hole and more like measured investment. Nine months in, I'm paying for features I use and can point to actual dollars saved; for us, it was worth every penny.
Midwest hauler with 120 trucks and a quarter-century in the business - we needed to stop bleeding cash on disputed freight bills. We paid a mid-five-figure annual fee to get Transporeon’s platform and the freight audit module was the main reason we signed up. That audit tool alone flagged recurring overcharges and recovered enough in year one to cover the subscription, which was the single thing that made me happy. The dock and yard features were handy but pushed the final bill higher than I expected, and onboarding took longer than sales promised. All told it’s worth the money for cleaner invoicing and real savings, but not cheap - four stars because the price creep and rollout friction are real.
Funny thing: the instant clip for safety events is the single feature that actually changed how we handle incidents. After 25 years managing about 120 trucks in the Midwest, I didn't expect to be impressed, but being able to pull up the dash-cam clip with the seconds before and after a hard brake has saved us hours of paperwork and a couple of angry appeals. The footage auto-attaches to the event, shows speed and location overlays, and my dispatcher can send a snippet to a driver for coaching in less than five minutes. It even stopped one unfair suspension last month because the clip showed a patch of ice - no arguing with pixels. Not flashy, just practical, and it sped up our whole safety workflow.
25 years in the business and 120 trucks later, switching to Detrack felt risky. We were stuck on an older telematics system that froze ETAs and kept dispatchers on the phone all day; Detrack’s live ETA recalculations are the single change that actually fixed that headache. In about a month our inbound “where is my driver” calls dropped by roughly 40% and dispatchers stopped doing constant manual updates. Drivers grumbled about occasional GPS quirks, but the real win for me was watching customer notifications reflect accurate, moving ETAs instead of guesses. The quick photo proof-of-delivery also settled a handful of billing disputes within the first two weeks, which made the whole rollout feel worth it.
Bottom line: Track-POD kept working when the network didn't, and that alone sold me. I run a 120-truck fleet in the Midwest and after 25 years you learn that storms and dead zones are part of the job - Track-POD’s offline caching of signatures and photos, with clean auto-sync and preserved timestamps, saved us from endless phone calls and missing proofs. The thing that made me happiest was drivers not having to re-enter PODs or wait for dispatch confirmation; everything showed up in the system as soon as the truck hit signal. My only gripe is occasional GPS drift on long hauls that once caused a location to report a few blocks off, but that was rare and didn’t affect the actual delivery confirmations.
Last Tuesday a driver followed Onfleet's suggested reroute straight into a highway closure and we missed a 10 a.m. time slot. We had been using an in-house routing app that let us pin stops and force a sequence - Onfleet's live-traffic reroutes are smarter in many cases, but when a customer expects a strict sequence the lack of a "lock stop" option bit us. After 25 years managing a 120-truck fleet here in the Midwest I'm torn: drivers love the clean interface and the photo/signature capture is a big step up from our old clunky system, but the app's offline maps drop out in rural areas where half our runs go. Real-time status updates make dispatching easier most days, yet that one missing feature - manual stop priorities - keeps us keeping a handful of tricky routes on the old platform. Helpful and modern, yes; reliable for every kind of run, not yet.
What I disliked most was a load that vanished after we'd already dispatched a truck. We grabbed a posted reefer run that showed pickup at 11am and $1,200 pay, sent a driver 180 miles, and when he arrived the broker told him it had been rebooked - no alert, no timestamped confirmation on the platform, just radio silence. That deadhead plus detention and a missed higher-paying run cost us roughly $1,700 and a very unhappy customer. With 25 years in the business and a 120-truck fleet, I expect basic safeguards; LoadStop's posting verification and lack of fast support are maddening. Fix those two things and it might be usable, but right now it's too risky to rely on for dispatch decisions.
I've used GetCircuit for about 14 months. At first the monthly fees for 120 routes looked like a heavy line item, but the fuel and driver-hours we clawed back meant the service paid for itself in roughly four months. On our 120-truck fleet - and after 25 years in the business I don't hand out praise lightly - the one thing that really sold me was the ETA accuracy: fewer customer calls and less idle waiting at docks. It isn't perfect; route recalculation can lag when you throw in a dozen last-minute stops and that slow-down forced a couple of manual fixes. Still, given the quick ROI and noticeably quieter dispatch, it was worth the price for what we needed.