Owner-operator, 18 years in the Southeast - tried Uber Freight TMS. After a $1,500 setup and $400/mo plus per-load fees it never paid off; lost two regular lanes when integrations flubbed and instead of saving time I was tracking extra invoices and bleeding margins, costed me more than it helped, honstly not worth the price.
Felicity Fay
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Reviews
95 reviews · average 2.8Price was the worst part - $450/mo plus a $1,500 onboarding fee and surprise per-carrier charges ate up any savings. The platform never cut my broker spend like they promised, support was slow, and after three months I cancelled; for a lone owner-operator in the Southeast it was a joke, definately wont go back.
One Friday we scanned 40 pallets into nShift and it showed them delivered to the wrong zipcde - customer called livid and we spent the weekend fixing claims and paying return freight. I've been an owner-operator in the Southeast for 18 years and while the carrier connections shave hours off my day, when a sync break hits (like that Friday) suppport was slow and it cost me real money, so i'm torn.
Used it for about 6 months. Compared to the spreadsheets and missed calls I ran with for years, Fretron actually shows where trucks are which cut down guesswork, but the load-entry UI is awkward and notifcations come late so it's useful some days and maddening others - I'm an owner-operator with 18 years in the Southeast and still torn if the switch really helped.
Hated the clunky dispatch screen - my old TMS pulled lanes and rates in two clicks but Logistically had me clicking through 6 screens and still showing wrong ETAs so we missed a load and ate $450 in detentn. Setup and carrier portal were a mess, cost us hours every day and felt like a step back, not forward.
I've used FreightWise for about 14 months and the mobile app is a real mixed bag - live tracking and the scan-to-POD shave minutes off my stops, but it frezes randomly, kicks me out, and will sometimes refuse to upload signatues so I end up emailing PDFs anyway. I'm an owner-operator in the Southeast so small mobile hiccups add up fast; useful at times, maddening at others.
Bottom line: it works but it's pretty pricey for what I actually use. I run a small broker gig as an owner-operator down in the Southeast with 18 years on the road and the DAT hooks are handy sometimes, but I keep paying for features I never touch so I'm definately torn about the monthly cost.
Owner-operator, 18 years in the Southeast - once a carier sent a BOL with the wrong weight and LoadPilot's execution alerts screamed at me before I billed, saved a $900 headache and a furious customer; that one alert paid for my subscription. Interface gets sluggish at times and the bililng screen could use cleanup, but that save made it worth 4 stars.
Used Aljex for two years and it blew away the clunky system I had before - instead of hunting down carriers with phone tag and spreadsheets I can tender loads to multiple carriers and see replis in one screen, saved me hours a week. I'm an owner-operator in the Southeast with 18yrs experience and the tendering alone paid for itself.
Bottom line: the IFTA reporting miscalculated my miles and cost me a $320 penalty. I ran Southeast lanes for three weeks, the report doubled interstate miles vs my GPS logs so I spent a full day exporting, fixing and resubmitting paperwork - support's reply was useless and it didnt sync right, big headache and lost time.
Biggest gripe: it crashed right when I needed to file PODs and reroute a driver, cost me a layover and a $450 detention charge. Support took forever and the mobile app didnt refresh so dispatch woudn't send - lost money and trust.
Used it for 9 months. After 18 years on the road I shelled out $375/mo, a $600 setup fee and surprize per-driver charges - no ROI, multiple billing errors cost me about $1,200 and support won't refund, cant recommend at this price, felt like a rip-off.