Nine years, three trucks, Southeast routes - I've seen a lot of apps. Forward Air's mobile app kept crashing during terminal check-ins and the GPS wouldn't update, so dispatch showed us at the wrong location and we missed an airport-to-air connection; cost me roughly $400 in detention and a reassignment fee after sitting on hold for an hour. Can't rely on it for time-sensitive runs until they fix the check-in/upload bugs.
Roselyn Osinski
Member since January 2026
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87 reviews · average 3.6
...when the other broker ghosted me last minute, Arrive found a replacement load within an hour. I run three trucks in the Southeast and after nine years you get picky - that fast backup saved a driver and a deadhead, so I'm sticking with them even if rates aren't always the best.
The real-time customs hold alerts in PSA BDP's portal saved my butt last month. I run three trucks in the Southeast, and what could've been a 48-hour detention turned into a same-day release because they flagged the paperwork issue the moment it popped up. Their rep walked me through the quick fix over the phone and the driver was back on the road before lunch - kept me from losing a week of revenue.
Three trucks, nine years running in the Southeast - price is what keeps the lights on, so I watched Werner Logistics closely. Their per-mile wasn't the cheapest, but the invoices never surprised me: fuel, layovers and accessorials were spelled out, pay showed up on time, and the steady cadence of loads made that slightly lower rate more profitable than chasing the absolute cheapest broker. Worth it.
…the Maersk app actually nailed the POD workflow - I can snap delivery photos, it timestamps and caches them offline, then auto-syncs when I get service. I'm an owner-operator running three trucks in the Southeast and those saved minutes at every stop add up to another run a week. Simple, no fuss.
Transparent pricing and no surprise fees made AIT worth the move for me. I run three trucks in the Southeast and their quoted rates for an ocean-air combo were competitive, plus the online breakdown showed exactly where the charges landed - saved me a few hundred bucks. Not the absolute cheapest, but for that price the shipment visibility and steady handling felt worth a solid four stars.
Last month a Jacksonville pickup got delayed three hours and my previous broker would've left me hanging. Landstar's agent texted right away and their app showed live ETAs so I could re-route another load without burning diesel - that real-time tracking is what won me over. I've been running three trucks for nine years in the Southeast, and while pay paperwork runs a tad slower than the tiny broker I used to run with, fewer day-of surprises make it a 4-star deal for me.
When a last-minute route change landed on my lap, GEODIS rebooked and had a truck at the dock in under an hour, which saved me a wasted run. After nine years with three trucks in the Southeast, I don't get impressed much, but their scheduling and tracking actually matched what they said today.
Last Thursday our pickup got canceled two hours out; NFI's dispatcher called my driver, stayed on the line while we rerouted, and squeezed us into a new slot before traffic turned the day into a nightmare. I've run three trucks across the Southeast for nine years, so real, quick help impresses me - that call saved me hours. Their tracking portal glitches now and then, but the people on the phone are solid, which is why I keep hauling for them.
Bottom line: WWEX was a clear step up from the broker I’d been using - fewer surprises and quicker answers. After nine years running three trucks in the Southeast, the thing that sold me was their tracking dashboard - real-time updates actually cut phone tag in half and let me plan pickups better. Billing cleaned up a lot of the old confusion too, though I lost a star for the occasional carrier mix-up; still a better fit for my operation.
Bottom line - rates look good on the screen but once you factor in fees and deadhead they rarely feel worth it. The app pulls you in with real-time pricing, but for my three-truck operation after nine years I found a “nice” load turned into a wash once detention and fuel were counted; sometimes it’s fine for a quick fill, sometimes it’s not even close. I’ll keep using it when the route lines up, but I won’t build my business around it.
Their appointment scheduling portal is the real MVP - no guesswork at the dock. I’ve been hauling for nine years with three trucks down in the Southeast, and finally not sitting around waiting for a slot felt amazing. Quick confirmations and spot-on times let me plan fuel and pickups tight; it saved me hours last month.