Bottom line: their rate negotiation is why I stuck with them - I’m getting $200–$350 more per decent load now. I run three trucks in the Southeast and when brokers tried to lowball, Truck Dispatch 360 handled the pushback, kept me on profitable lanes and cut the back-and-forth so drivers got confirmations faster; that extra margin covered the fee in a couple weeks. Felt good to have someone actually fight for fair pay instead of me making the same tired calls.
Roselyn Osinski
Member since January 2026
Activity
Reviews87
Helpful0
Reviews
87 reviews · average 3.6
Bottom line: signup was quick and I had decent leads the same afternoon. Posting a truck took ten minutes and the filters actually find the right equipment and lanes so I wasn't wading through junk. With three trucks in the Southeast I grabbed two runs within a day, and chat support cleared a small billing hiccup fast - nice for getting started.
I've used Ninja Dispatch for about a year. The mobile app is handy for sending instructions and getting status updates - after nine years running routes in the Southeast and juggling three trucks, I really appreciate that - but it can lag, drop GPS pings, and sometimes messages never push so you end up calling drivers anyway. Honestly torn: it cuts down on paperwork and keeps loads visible, yet on busy afternoons the app's quirks create more stress than it should.
Terrible experience - their '24/7' support was dead when I needed them. Mid-week one of my drivers had a trailer issue and asked Resolute to reroute; we waited six hours with no callback, missed a flatbed slot and lost over $1,200 while the truck sat idle. I run three trucks, been doing this nine years in the Southeast, and having your dispatcher vanish in a crunch cost me time and cash - I'm done with them.
The mobile app's live tracking is great - real-time pin drops and ETA updates actually work when I'm trying to find a driver. But it's frustratingly clunky when I need anything beyond location: slow to load history, notifications pile up, and the diagnostics screens feel like they're meant for a desktop. I've been running three trucks in the Southeast for nine years, and it leaves me torn - perfect for quick check-ins, annoying for managing the daily grind.
Bottom line: the maintenance reminders probably saved me a big repair, but they also throw a lot of noisy, useless alerts that eat my time. I run three trucks down here in the Southeast and the engine-hour prompts nailed a failing water pump before it blew, yet the mileage reminders double-trigger when drivers swap trucks and there’s no easy snooze - so I’ve sent crews to the shop for nothing a few times. Useful feature, messy execution, so I’m torn.
Maintenance reminders are the selling point for me. They ping when a truck's due and the service tracking kept me from getting stranded - caught a bad alternator last month and avoided a full day off the road. I run three trucks in the Southeast and after nine years, those timely nudges are worth the subscription.
Geotab's engine diagnostics are what sold me - it alerted me to a failing turbo and a dying alternator before either turned into a tow. That said, the system spits out so many vague codes and repeated alerts that after a few days I had to mute half of them to avoid alert fatigue. Running three trucks with almost ten years on the road in the Southeast, that mix of genuinely helpful warnings and annoying noise has me pretty torn.
Owner-operator with three trucks down here in the Southeast, nine years in the game. Their support actually answers the phone and fixed a routing glitch in under an hour - saved me a day's headaches. App has a few quirks but knowing there's a real person who knows our account makes this worth the cost.
Bottom line: Onfleet is worth the monthly hit for what it removes from my daily pile - mainly the dead weight of “where is my driver” calls thanks to accurate live ETAs. For my three-truck outfit down in the Southeast, after nine years in the business it pretty much pays for itself on busy weeks because drivers spend less time on the phone and more on deliveries. If you’re counting every dollar, it’s pricier than a basic GPS app, but that drop in customer calls made the math easy for me.
Setup was a nightmare - it took two weeks and way more back-and-forth than it's worth. They wanted API keys from carriers my small operation couldn't get fast, the onboarding docs read like they assume a full IT department, and support kept sending canned links instead of fixing our feed; we missed two pickups and lost a customer's trust. I run three trucks in the Southeast and was trying to ditch paper notes, but this turned into admin hell so I canceled before it tracked a single load reliably.