On day two I accidentally archived our biggest shipper and spent an hour on the phone trying to restore it. After twenty-two years of juggling spreadsheets for a 100-truck Northeast fleet, I figured migration would be quick; instead the import process was fiddly, needed multiple CSV edits and a couple support callbacks, but once carriers and billing were sorted it did cut down double-entry - so I'm torn: getting started is a headache, but there’s real payoff if you’re willing to fight through setup.
Mateo Senger
Member since January 2026
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89 reviews · average 3.8
The automated rating engine actually gave us real, usable numbers instead of the usual guesswork. After 22 years juggling a hundred trucks across the Northeast, switching from a patchwork of systems to BrokerWare cut re-rates and carrier call-backs so much that it paid for itself in a month.
Dispatching 100 trucks across the Northeast for 22 years, I live and die by the Aljex mobile app. Real-time location updates and quick tender pushes are lifesavers when the signal holds, but the app chews battery, freezes during busy shifts, and sometimes won't refresh loads - useful most days, maddening the ones it doesn't behave.
I've used it for 14 months. The price looked steep at first, but with 100 trucks the automated carrier messaging and EDI invoicing - especially the automatic invoice matching that cut billing disputes - paid for itself in about seven months, so it was worth it.
I've used ProTransport for four years. The mobile app's instant photo/POD uploads with time and GPS stamps cut our back-and-forth calls to drivers in half - on a 100-truck Northeast fleet, after 22 years dispatching I finally stopped chasing signatures every night.
Used RigBooks for 18 months. The per-truck price made me hesitate for my 100-truck Northeast fleet, but after 22 years in dispatch I can say the IFTA reporting saved so much admin time it paid for itself in the first year - solid value.
The automatic propagation of load changes into billing and driver pay is the one feature that actually saved me time - change a pickup in dispatch and the numbers update across the system without me re-entering anything. After 22 years dispatching 100 trucks in the Northeast that cut our nightly reconciliation workload in half, though retroactive fixes are still a bit fiddly.
Dispatcher for a 100-truck Northeast fleet with 22 years on the job. The price looked steep at first, but the automated invoicing sped up cash collection enough to cover the subscription - that faster cash flow made it worth the cost for our operation.
...and the support promised callbacks that never came, so three of my trucks sat idle all day and we lost close to a grand. Tickets were marked “resolved” with no fix and live chat gave canned replies - after 22 years running trucks in the Northeast I’ve never seen customer service this bad.
Push alerts that jump you straight into the load with map, weight and the shipper's number - literally shaved hours off last week's grain shuffle. After 22 years dispatching roughly 100 trucks in the Northeast, I open BulkLoads' hopper filter and quick-map first thing every morning; that one-click access is priceless.