Mateo Senger
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Reviews
89 reviews · average 3.8
...paperwork took forever, but once our carrier packet cleared the J.B. Hunt 360 app started throwing decent loads at us same day. With 100 trucks in the Northeast that quick turn and better visibility on detention is what kept me using them.
This morning Navisphere's mobile app froze mid-pickup and flagged a load as delivered while my driver was still at the dock, so the consignee refused to unload. I'm 22 years into dispatching 100 trucks in the Northeast and had to eat a $650 detention plus send another truck because the app wouldn't refresh or pull a proof-of-delivery - unacceptable.
Bottom line: CoyoteGO feels like a halfway step - prettier load screens but not a clear upgrade over what I ran before. I left DAT after years of juggling lanes; the pickup/drop clarity and in-app tracking are nicer, but spotty rates and slower confirmations mean with 100 trucks in the Northeast I'm honestly torn about moving the whole desk.
Live ETA updates are the best part - finally know where every load is without constant calls. Saved my team hours; running a 100-truck operation in the Northeast, those minute-by-minute adjustments cut detention and let me rejig routes on the fly.
Bottom line: pricey up front, but it paid for itself in under four months. The automated tendering and carrier scorecards are what made me happy - they shifted volume to cheaper, reliable carriers and knocked roughly 12% off our freight bill, which with 100 trucks in the Northeast showed up on the first cycle.
…and suddenly the whiteboard wasn't the battle plan anymore. After 22 years running about 100 trucks in the Northeast, the live ETA plus rate-shopping combo in ShipHawk crushed our old phone-and-spreadsheet routine - fewer status calls and way less hunting for the cheapest workable lane.
Getting started was a nightmare. After 22 years running a 100-truck Northeast fleet I expected quicker onboarding - carrier credential setup took weeks, mappings mangled our labels, cost us two drivers' overtime and customer credits, and support mostly ghosted us.
Bottom line: setup was shockingly quick - I had our lanes imported and active tracking on the dispatch board within 48 hours. Their onboarding rep actually fixed my messy CSV mappings for our 100-truck Northeast fleet, so ETA updates started flowing without me babysitting every carrier.
Bottom line: Freightview gets you quoting fast, but getting carriers and billing right is annoyingly fiddly. I’ve been at this 22 years and manage about 100 trucks in the Northeast - basic rate checks were live in minutes, yet importing carrier accounts forced manual field-mapping, chasing API keys and several support calls before lanes and pay terms actually matched reality.
Hated that Cargo Chief's “real-time” matches turned out to be phantom - one carrier accepted a last-minute load in the app, TMS showed it confirmed, then the carrier ghosted us and the load sat for three hours. We ended up paying an $850 rebook fee and wasting driver time; after 22 years in dispatch I don't have patience for matches that disappear and cost us a day's revenue.
I've used it for about 18 months. The rate-shopping/carrier selection tool really stood out - gives fast, neat lane comparisons - but running 100 trucks in the Northeast with 22 years under my belt I keep hitting the same snag: it favors low-cost picks with optimistic ETAs, so I save time on quotes but end up overriding choices and chasing reliability more often than I'd like.