After 22 years managing a 100-truck fleet in the Northeast, I braced for a three-week onboarding slog - PCS Dispatch Manager had us moving live loads in under a day. The drag-and-drop load board that swallowed my messy spreadsheets and mapped routes with a couple clicks is the one thing that made me happiest.
Mateo Senger
Member since January 2026
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89 reviews · average 3.8
I've used TruckMate for three years; handling billing for our 100-truck fleet in the Northeast, the invoice matching and settlement automation saved me days each billing cycle. It automatically pulls PODs, flags mismatches, and spits out settlement-ready invoices - finally stopped the frantic spreadsheet scramble.
The yard was buried under three feet of wet snow and planned runs started collapsing one by one - drivers stuck, roads closed, and a priority customer counting on two loads. After 22 years dispatching a 100-truck Northeast fleet I flipped to McLeod’s live re-dispatch, dragged a load to an earlier rig and watched the ETA recalc in real time; that five-minute swap saved the account and honestly felt like cheating.
During last December’s Nor’easter, when three terminals lost power and I had to reassign six loads on the fly, TMW’s dispatch board let me drag-and-drop trucks, update ETAs, and push new assignments to drivers in under 20 minutes. That speed alone sold me on TMW - twenty-two years in dispatch and about 100 trucks later, the old TMS would have had me off the board calling drivers and updating spreadsheets for hours.
The night of the nor'easter last March a customer changed delivery instructions an hour before pickup and our yard was chaos - Magaya pulled the quote into a new booking and pushed an updated pickup order to the driver before he left. With 100 trucks that one automatic data transfer prevented a dozen missed loads and the invoice auto-send had the corrected charges on the customer's desk by morning.
Twenty-two years in trucking, dispatching a hundred rigs across the Northeast, so I live and die by the mobile app. It will spit out POD photos and route tweaks fast enough to save a driver’s day, then randomly freeze on a BOL search or stall uploads when you need them most - useful and aggravating in equal measure.
Three years with Infor and it delivered when the worst winter hit - with our 100-truck operation in the Northeast its real-time reroute alerts kept drivers moving and saved us a weekend's worth of deadhead. Five stars; that one feature paid for itself after one storm.
Two years in, Infios is a weird mix - mostly reliable for steady lanes, but it coughs up errors when volumes spike. Managing 100 trucks across the Northeast, those sporadic routing glitches and delayed ETAs during peak pushes have cost us time and trust, yet on calmer days it keeps enough wheels turning that we haven’t pulled the plug.
Liked the onboarding rep - she mapped our EDI and had core planning live in under two weeks, which for a fleet of 100 trucks after 22 years of dealing with clunky rollouts was a real relief. The yard/appointment rules needed a couple afternoons of tweaks, but getting shipments planned and tracked felt surprisingly quick.
Last month, when a flash storm shut down I‑84 and we had to reassign 18 loads on the fly, I rebuilt the day's plan in under 40 minutes using Trimble's drag‑and‑drop load planner - it stopped what would have been a domino of missed deliveries. With 100 trucks and two decades in the business, that planner is the thing I rely on most; my only gripe is occasional map lag when traffic layers are on.
During last December's I-95 shutdown, Transporeon rerouted a dozen loads in minutes and kept drivers updated so we could avoid massive detention - it worked when everything else was falling apart. Twenty-two years running 100 trucks in the Northeast taught me to trust systems that don't blink; this one didn't.
Bottom line: OTM gets the job done most days, but when the planner dashboard locks up during the Monday peaks it's a scramble and the system's notifications are annoyingly delayed. We run 100 trucks in the Northeast and after two night outages and a settlement hiccup that held payments I’m torn - good enough to lean on but not something I’d trust without constant backup spreadsheets.