Last December we had a plant line stop and needed a same-day move; CEVA routed it, booked a driver, and the load hit the dock inside our window. I’ve been dispatching in the Midwest for 18 years with a 40-truck fleet, and their live-tracking ETAs actually matched what happened - that kind of reliability is rare.
Orland Dibbert
Member since January 2026
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87 reviews · average 3.7
...their onboarding rep had our EDI linked and live within 48 hours. I've been dispatching 40 trucks for 18 years in the Midwest, so that speed was refreshing - got us moving a week earlier than expected.
Two years using the Hub Connect mobile app. The live ETA push alerts (and instant POD photo uploads) stopped half my drivers from calling dispatch every hour - managing 40 trucks across the Midwest, being able to reroute or confirm delivery from my phone has been a real time-saver.
Hated how long it took to get set up - verification, carrier paperwork and API hookups dragged on for nearly three weeks. That delay cost us three missed runs and two drivers sitting idle all morning, and support kept passing me around like it was someone else’s problem.
The mobile app keeps crashing during load confirmation and spits out wrong ETAs. With 40 trucks and 18 years in the business I've watched drivers sit idle while I spent two hours rebooking a single shipment - $650 detention and three missed pickups later support sent a canned reply and nothing got fixed.
Bottom line: Expeditors' mobile app push-ETA alerts cut our frantic status calls in half. After 18 years dispatching a fleet of forty trucks across the Midwest, those timely, accurate push notifications are the one thing that actually keeps drivers on the road instead of tied up on the phone.
When a pallet of emergency brake parts showed up two days late and they slapped on an “expedite” fee that nearly doubled the line haul, I watched margin disappear in real time. I run forty trucks in the Midwest and after eighteen years dispatching, their reach definitely moves freight - but those surprise charges and thin ROI leave me genuinely torn about whether the convenience is worth the price.
Impressed by how fast they cleared a five-truck backlog during the Thanksgiving rush, but their appointment portal froze and left us parked for six hours - cost my drivers overtime and a key delivery window. I dispatch about 40 trucks in the Midwest and that flip from efficient throughput to complete coordination breakdown has me cautious about trusting them for time-sensitive lanes.
When a sudden factory rework dumped 800 small-part orders on us the week before Christmas, Amazon pushed them out overnight and I didn't have to pull drivers off routes. The FBA/MCF fees run higher than my usual line-haul for a one-off, but because they handled returns (no pointless backhauls) and kept customers satisfied, the price was worth it - 4/5.
Bottom line: the rates are solid enough to book without second-guessing. The thing that sold me was the clear lane-rate and fuel-surcharge breakdown - after 18 years dispatching a 40-truck fleet across the Midwest that kind of pricing transparency let me keep drivers happy and still protect my margins.
I've used FreightClub for three years. When a week of Midwest weather chaos hit and I had 40 trucks to reassign, the one thing that made me happy was that bookings actually confirmed - carriers showed up when FreightClub said they would, and that single reliability saved me hours of firefighting.
Bottom line: EchoShip gets you quick quotes but don't count on it to lock a load. One time it priced and tendered a Midwest lane, the carrier accepted in the app and then canceled two hours before pickup and tracking went dead - I've been dispatching 18 years and run about 40 trucks, so that scramble cost us detention and a tense customer call, and support's chat response came way too late and the credit they offered barely covered fuel.