GXO Logistics

3PL & Logistics

3.515 reviews

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3.5Average

15 reviews

33%

20%

13%

What is GXO Logistics?

GXO is a global leader in contract logistics, offering technology-enabled warehousing, e-commerce fulfillment, reverse logistics, and supply chain optimization services. With a strong U.S. footprint, GXO serves major retailers, industrial firms, and consumer brands with scalable, automated solutions tailored to complex logistics needs. The company specializes in high-volume fulfillment, returns management, and warehouse robotics.

Reviews (15)

Vivian Raynor

Jan 2026

When a Black Friday overflow doubled our pallet count overnight and our in-house staging backed up, GXO ramped space and labor within 48 hours and billed at the contracted per-unit rate rather than surprise surcharges. My 30-truck West Coast operation, after ten years of chasing opaque invoices, fou...

Felicity Fay

Jan 2026

Been an owner-operator in the Southeast for 18 years, and we moved our e-comm fulfillment to GXO last winter. Robotics and their conveyor set-up crushed throughput compared to our old local 3PL, but recieving notices, weird chargebacks and a distant support team have made daily life more of a headac...

Roselyn Osinski

Jan 2026

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What is GXO Logistics?

Reviews (15)

Three years with GXO and their support still surprises me. What kept me as a customer was one person: our account manager who called every morning during a holiday returns spike and actually fixed the bottleneck instead of passing it around. I run a fleet of 20 trucks in the Northeast, so when retur...

Jordon Littel

Used GXO for three years. Their pricing turned into a slow bleed - constant per-pick fees, surprise storage surcharges and chargebacks wiped out about $1,200/month from my margins on a three-truck run, and the promised cost savings never showed up; not worth the headache or the bill.

Brooklyn Fisher

Two years using GXO and their returns system has cost me real money. I'm an owner-operator in the Pacific Northwest - items get marked "received" then disappear, customers get billed for returns that never arrived, and I ate two chargebacks last quarter because their scan/label workflow printed dupl...