I've used GXO for four years. Last Black Friday a pallet got mislabeled at the vendor and looked like it would blow two runs - then their floor lead found the right cartons in the robotics pick lane, called me, and we were back on the road in under an hour. I'm a dispatcher with five trucks in the Pacific Northwest and that quick fix saved our route pay and a heap of headaches.
Noble Lockman
Member since January 2026
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96 reviews · average 4.2
What I liked most was how quickly their rep found an alternate carrier when a landslide on I-5 blew up our ETA. After four years running five trucks in the PNW, I know how ugly those days get; the rep used Navisphere to show live ETAs, called the receiver to extend the window, and we still got the load delivered that night. Only gripe is the emergency rebook fee - it was steep enough to knock off a star, but otherwise solid support.
Small fleet dispatcher here - five trucks in the Pacific Northwest, four years on the job. Getting started with RyderShare was shockingly simple: I signed up, did the quick onboarding walkthrough, and had a carrier matched and my first load booked the same afternoon. The onboarding was the thing that made me happiest - short, clear, and it pointed me straight to the carrier-matching tool so I didn't have to hunt. Feels like they built it with small ops in mind.
Bottom line: getting Uber Freight TMS live was faster than I expected. The built-in carrier marketplace was the highlight - I booked a replacement carrier for a last-minute dry-van run in under ten minutes and that actually saved the day. Tying in our custom rate rules and a couple of local PNW short-haul lanes took a bit more fiddling, but once those were set the system ran like a solid workhorse.
I've used Kaleris TMS for four years. The feature that really hooked me is the real-time ETA with geofence alerts - drivers hit a waypoint and the system updates arrival times and texts customers automatically, which cut our 'where are you' calls way down. I run dispatch for five trucks in the PNW and it genuinely shaves an hour a day off admin.
When the morning rush hits and the hub goes haywire, ShipHawk sometimes saves my skin - rate shopping spits out options fast and labels print without me babysitting. But about once every couple weeks something locks up or a carrier confirmation never comes and we end up calling support and rebooking the whole thing, which for a five-truck outfit in the PNW is maddening. I’m torn - it cuts workload a lot when it behaves, but its reliability bumps make it hard to trust for tight windows.
Last October, when a rockslide shut I-5 for six hours, Fretron's live ETA updates actually kept our receiver informed so we didn't get dinged for detention. Before Fretron I was juggling a clunky TMS that forced me to call drivers every hour and still miss changes; with this I could reroute, get fresh ETAs, and push one update to the chain - saved time and money. I've been dispatching five trucks in the PNW for four years and that single real-time ETA fix is why I'm giving it five stars.
Yesterday a customer pushed a noon pickup and our booked carrier bailed - hit the auto-tender and a carrier accepted in seven minutes, saved the whole run. I dispatch five trucks out of the Pacific Northwest and after four years I’ve seen a lot of tender tools; this one actually finds available carriers fast without me calling twenty people. Filters can be a bit glitchy sometimes, but that quick tender/confirmation flow has already cut my phone time in half.
What sold me was how fast I could get carriers onto the platform. I fired off invites and had drivers accepting and uploading signed BOLs plus sharing live updates within a day - cut out so much email and phone tag. My five-truck outfit out in the PNW was fully running in a few days, and after four years dispatching that quick start actually surprised me in a good way.