What I liked most was their support - a real person picked up within an hour and had a time-critical load rebooked same day, which saved me a headache. For context, I run three trucks in the Midwest and have been at this 22 years, so fast, straightforward help matters. The app can be a little clunky and one shipment’s tracking lagged, but their rep fixed it quickly, so I’m giving Beon a solid 4/5.
Emerald Heller
Member since January 2026
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94 reviews · average 3.8
After twenty-two years in trucking and running a three-truck outfit across Midwest lanes, surprises are the last thing I need. RyderShare's live tracking is the feature that won me over - minute-by-minute locations and status updates let me spot a misrouted pallet and reroute it before it left the hub, which saved a client meltdown. Not five stars only because the app can lag in low-signal areas and timestamps occasionally delay, but it's cut my driver check-ins way down and made life easier.
I've used Expeditors for about seven years. They've pulled off same-day customs clearance on an aerospace job and saved my bacon, but I've also had a paperwork mix-up leave a driver parked for two days - frustrating and avoidable. I'm an owner-operator with three trucks in the Midwest and 22 years on the road - solid when it matters, flaky when it doesn't, so I'm honestly torn.
Real-time tracking was the big thing for me - way better than the old broker who only sent nightly emails. I've got three trucks and 22 years running routes out of the Midwest, and those live ETAs let me tighten pickup windows so drivers aren't sitting around half a shift. The portal had a hiccup once and I had to call when paperwork didn't sync, but still it cut our downtime and made routing less guesswork.
Twenty-two years on the road and three trucks have made me picky about freight partners. J.B. Hunt's 360 app actually dials up steady Midwest loads and payments hit on time, which beats the flaky brokers I used to lean on. But the rates are often tighter and pickup windows can be a pain - dependable when you need consistency, frustrating when you're trying to protect margins, so I find myself using them some weeks and dodging them others.
Took a C.H. Robinson load last month and the price actually stuck - no surprise deductions after paperwork. I run three trucks out of the Midwest and have 22 years under my belt, so when a rate leaves me a real margin instead of pennies it’s worth the broker cut. Not flashy, but steady pay and clean billing convinced me to keep sending them loads.
Bottom line: Amazon's support actually followed through and that mattered. I had a barcode mix-up on an inbound pallet and the rep opened a case, called the receiving center, and kept sending status updates until the inventory showed received - saved me a bunch of wasted driving and calls. That kind of follow-through matters to a Midwest owner-operator running three trucks.
Three trucks and 22 years on Midwestern roads - last month one of my drivers woke me up saying the broker ghosted him with a load already rolling. RyderShare found a new match in under an hour and the live tracking let me reroute the driver without a dozen phone calls; saved us a long deadhead and a headache. App did lag once during a busy afternoon, but that quick match is why I keep using it.
Bottom line: CoyoteGO's mobile app is useful for grabbing loads fast, but it still trips me up too often. On the road in the Midwest I can book a decent load in under a minute and that quickness with three trucks keeps the wheels turning, yet the app freezes or shows old statuses enough that I end up calling a rep when I shouldn't have to. I stick with it because it covers the basics and pricing is usually clear, but the flaky map and spotty notifications make me wary for tight pickup windows.
...and then it froze when I clicked confirm on an LTL pickup - no confirmation, no tender sent, just a spinning wheel. I'm an owner-operator with three trucks and 22 years on the road, so when the platform flakes like that we lose a pickup window and end up re-booking at a higher price while eating detention fees. Support was slow and fixing the mess took longer than the drive, so I won't be trusting this for anything time-sensitive.
After wrestling with spreadsheets and endless phone tag, the live ETA feed is what sold me. I used to call drivers and brokers every hour; now I just glance at the map and tell customers when things are actually moving - cut my check-in time by at least an hour a day across the three trucks. Little thing, big relief.