The price was the main draw - their fee paid for itself in two weeks after they snagged a higher-paying lane for me. Had to laugh; after 22 years on Midwest routes I've handled my own dispatching, but with three trucks the time saved and fewer phone calls made that fee feel tiny. Worth every penny - less hassle and they pushed for a better rate on a tricky broker than I would've bothered chasing.
Emerald Heller
Member since January 2026
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94 reviews · average 3.8
…took me longer than I expected to actually post trucks - which is wild after 22 years and three rigs. Sign-up was straightforward enough, but uploading carrier paperwork and waiting on verification dragged out and kept dropping me back to the home screen. The board itself is easy to scroll and I scored a couple decent loads, yet the filters are messy and I spent half a day tweaking searches to get anything useful, so I'm honestly torn.
Bottom line: Super Dispatch saved me from a nasty payment dispute. We had a load rerouted last minute and the broker swore delivery never happened - my driver uploaded timestamped POD photos and the GPS trail right from the app, and the automated invoice with attachments had accounting calling to cut a check within two days. I’ve been hauling 22 years with three trucks in the Midwest, and that quick proof-of-delivery workflow is worth every penny to me.
Bottom line: Tailwind saved me from losing a week's pay on a disputed load. A broker swore we never turned in a POD, but I pulled the timestamped BOL and driver photos from Tailwind's document section and fired them off - payment cleared the same afternoon, probably the quickest settlement I've seen in 22 years on the road. Not everything is slick (some screens feel clunky), but that one feature alone makes it worth the monthly fee for my three-truck Midwest operation.
Yesterday my dispatcher swore a truck was idling at a customer site for 45 minutes - Teletrac's map showed it parked in the lot but the driver was actually two blocks over finishing the delivery. The GPS jitter and delayed position updates cost me a detention fee and forced me to reassign a load because the system wouldn't clear the geofence; a few hundred bucks down and a very annoyed driver. After 22 years running three rigs, I expect the live-tracking to be reliable - right now the alerts are more headache than help.
What I liked most was the real-time proof-of-delivery photo - it literally saved my bacon last month. A customer swore a range never arrived, so I pulled the timestamped photo and GPS ping from DispatchTrack and emailed it to their office; five minutes later the chargeback request was dropped. I run three trucks in the Midwest and have been at this 22 years, so avoiding a day of paperwork felt huge. Only gripe is route updates can be a touch slow to push to the driver app sometimes.
Support actually saved a run for me last month - our route mapping glitched and a rep jumped in, pushed a fix within a few hours, and checked back twice the next day. After 22 years driving and running a tiny three-truck fleet in the Midwest, it’s rare to find someone on the other end who understands what a missed gate window does to the whole day. Would give five if weekend response was better, but overall their human support is the reason we stuck with Locus.
I've used Bringg for 18 months. Before that we were running deliveries off spreadsheets and constant phone calls - nightmare for timing. What sold me was the live ETA accuracy: when it says 15 minutes it actually means 15, and my three-truck Midwest operation stopped getting hammered with status calls so I could focus on running things instead of babysitting routes.
I've used OnAsset for about three years. One night a refrigerated pallet started climbing in temperature and the system pinged me at 2 a.m. - I pulled up the live trace, called the driver, and we swapped trailers before anything went bad; out here in the Midwest with three trucks and 22 years behind me that alert probably saved a six-figure headache, though the GPS can be patchy inside some barns.
Last Tuesday my driver sat at the wrong gate for an hour because Savi still showed the container at the old terminal, so the dispatcher rang support. I'm an owner-operator with three trucks and 22 years in the Midwest freight game, and the rep who finally answered was polite and actually fixed the data feed - but only after I escalated and sent screenshots. Kind of torn: when support shows up it's helpful, but the lag and need to chase them down feels like half the battle.