Bottom line: it was rock-solid when I needed it most. Mid-January one truck died on a rural stretch during a snow squall - the live GPS and route history put the exact position in front of the tow and dispatcher so I wasn't sitting on the side of the road guessing for an hour. After 11 years running two trucks in the Northeast, the tracking and alerts have shown up every time I've needed them and cut down actual downtime.
Mariana Ortiz
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Reviews
88 reviews · average 4.2Installed Geotab in an afternoon - the little unit snapped into the port and the app walked me through activation so both trucks were live on the map before lunch. I'm an owner-operator with two trucks and 11 years running in the Northeast, so I braced for headaches; instead one quick call to support and a verification email got everything squared away, which was the thing that actually made me happy about switching.
What I disliked most was the tracking - it promised live ETAs but had drivers pinging in 30–45 minutes late while Bringg showed them “on time.” With two trucks and 11 years in the Northeast I thought it would beat our old GPS+phone routine, but it cost us a day fixing three phantom late deliveries and a refund to keep a big client. Clunky interface and extra steps made dispatching slower, so we switched back after a month.
Totally saved my day when their support actually called back within 20 minutes and stayed on the line until the trackers were back online. I've got two trucks in the Northeast and can’t afford downtime, so the rep remote-diagnosed a flaky temp sensor and had a replacement out the same afternoon - simple and direct. Follow-up text with the ETA for the replacement was the little thing that made me trust them.
I've been using IntelliTrans for about six months. Getting started was a bit of a slog - it took a couple of calls and some carrier ID mapping to get my two trucks showing up right, which felt like overkill for a small outfit. Once it was running, the ETA alerts have been spot-on and that one feature alone cut down on the number of check-in calls I get.
I've used Blume Global for about two years. Their support is the main reason I stuck with them - one night a pickup fell through and the rep stayed on the line with me and the carrier until we had a new ETA and the alert went out; saved me a ton of phone tag. Running two trucks in the Northeast, I don't have time to babysit loads, so that kind of follow-through is what matters.
After ten years on the road with two trucks, I pulled Pando into our stack during a brutal January run to see if it could cut the chaos. Half the time the live tracking and ETAs were dead-on and tendering stopped a ton of needless calls, but a couple of times - when a load went sideways - the app showed everything green while I was running around chasing drivers and missed windows. Support eventually sorted things out, and I like the idea, but I’m honestly torn: it helps until it doesn’t, so I won’t rely on it alone for my tight runs.
Eleven years on the road and two trucks in my name - GoComet's mobile app has been more trouble than help. It freezes during tracking, ignores push updates, and left my driver showing an old ETA so we missed a pickup yesterday that cost me a $180 detention fee and a tense phone call with the broker. The desktop side works okay, but the app feels unreliable and useless when you lose cell service; should've kept things on paper that day.
Got the API keys and a webhook firing in under an afternoon - that was the big win. With two trucks and 11 years on the road in the Northeast, I was grateful for the copy-paste examples in the docs; saved me from wrangling carrier CSVs. Only gripe is a couple carriers showed odd port names at first, but support fixed the mapping the same day.
Bottom line: Coupa was reliable when it counted - the supplier-disruption alerts came through fast enough to change plans. I run two trucks in the Northeast and that single real-time heads-up on a flaky vendor saved me from chasing a missed load more than once. Not flawless (some reports can lag), but solid enough to keep it in our toolbox - 4/5.
What I liked most was the trip replay that saved me from a bogus detention charge. Last winter a broker tried to bill me for two hours they said we sat idle - Wialon’s timestamps and stop-duration report showed we were unloading the whole time and the bill was dropped after I emailed the export. I've run two trucks around the Northeast for eleven years and that one saved invoice paid for the subscription right there.