Got the API keys and a webhook firing in under an afternoon - that was the big win. With two trucks and 11 years on the road in the Northeast, I was grateful for the copy-paste examples in the docs; saved me from wrangling carrier CSVs. Only gripe is a couple carriers showed odd port names at first, but support fixed the mapping the same day.
Two months in, getting started was a nightmare - API keys were a paper chase, carrier event names didn't match the docs, and I spent days mapping feeds which ended up costing me a detention fee. Support crawled and onboarding assumed I had an engineer on call, not something a driver-owned operation can afford.
Support answered my ticket within 20 minutes, stayed on the line while we traced a bad carrier event, pushed a config fix and sent a curl sample I could drop straight into my system. Saved me from a detention charge on one of my three West Coast runs.
…that ping about an ETA shift 40 minutes before the gate closed - pure gold. Saved me a detention fee last week; with 25 years on the road and a small three-truck outfit in the PNW, an app that actually yells when plans change is worth every penny.
Rate it, and the next carrier reading this page sees what you found.
