Support answered my ticket within 20 minutes, stayed on the line while we traced a bad carrier event, pushed a config fix and sent a curl sample I could drop straight into my system. Saved me from a detention charge on one of my three West Coast runs.
Two months in, getting started was a nightmare - API keys were a paper chase, carrier event names didn't match the docs, and I spent days mapping feeds which ended up costing me a detention fee. Support crawled and onboarding assumed I had an engineer on call, not something a driver-owned operation can afford.
…that ping about an ETA shift 40 minutes before the gate closed - pure gold. Saved me a detention fee last week; with 25 years on the road and a small three-truck outfit in the PNW, an app that actually yells when plans change is worth every penny.
Bottom line: Vizion worked when I needed it - their ETA update flagged a two-day schedule slip before the carrier even posted it. I had to renegotiate a gate booking on short notice and that one timely alert saved me a day of waiting and a detention fee. After twenty years running West Coast lanes I don't get impressed easily, but that reliable timing actually made my life easier.
Rate it, and the next carrier reading this page sees what you found.
