Totally saved my day when their support actually called back within 20 minutes and stayed on the line until the trackers were back online. I've got two trucks in the Northeast and can’t afford downtime, so the rep remote-diagnosed a flaky temp sensor and had a replacement out the same afternoon - simple and direct. Follow-up text with the ETA for the replacement was the little thing that made me trust them.
…figured the onboarding would be a headache, but the trackers paired via QR in under five minutes each and the dashboard showed my trucks on the map almost immediately. I’ve got three rigs and 25 years hauling the PNW, so that quick setup (plus one short call with support) was a huge time-saver - only gripe is patchy cell out on some mountain passes.
The GPS trackers stayed connected when I needed them most. On long hauls across the Cascades and through several port handoffs they rarely lost signal, and ETA updates were usually within a 15–20 minute window of actual arrival. Occasional gaps in sensor uploads during tunnels and container transfers cost a star, but the steady location feed made dispatching and customer updates far less frantic for my 30-truck fleet on the West Coast.
The live ETA updates cut my calls to drivers overnight. I used to run everything off driver phone calls and a messy spreadsheet, but Tive’s tracking and automatic ETA messages mean I actually know when a load will arrive without chasing people - huge time saver. Running three trucks in the Southeast for nine years, that one feature paid for itself fast.
Rate it, and the next carrier reading this page sees what you found.
