ITS Dispatch

Dispatch Services

3.727 reviews

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3.7Great

27 reviews

33%

26%

11%

What is ITS Dispatch?

ITS Dispatch is a Transportation Management System (TMS) built for small to mid-size carriers, owner-operators, and trucking businesses. The platform supports core transportation workflows including load and order management, dispatch and trip planning, billing and invoicing, and basic reporting. ITS Dispatch is commonly used by fleets and owner-operators that want an integrated system to manage daily trucking operations - from dispatch through settlement - without the complexity or cost of enterprise-level TMS platforms.

Reviews (27)

Vivian Raynor

Jan 2026

I've used ITS Dispatch for two years. We switched from a patchwork of spreadsheets, phone calls and a clunky legacy TMS, and managing 30 trucks on the West Coast the thing that made me happiest was the billing workflow - auto-generated invoices and clearer settlements cut our driver settlement time ...

Bottom line: the mobile photo proof-of-delivery that auto-attaches to the correct load and invoice is the standout feature - no more emailing photos to dispatch. After years on Southeast runs, that alone cut settlement back-and-forth and saved real time, though GPS pings can lag on some routes.

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What is ITS Dispatch?

Reviews (27)

Managing a 25-truck fleet in the Midwest, I gave ITS Dispatch a go when our old process became chaotic. Setting up took longer than I expected - the core dispatch screens are straightforward, but getting our rate tables and customer billing terms imported was a pain and required manual cleanup. Supp...

Morton O'Reilly

Reliable most days, but it has a way of failing exactly when you need it most. We run 20 trucks in the Northeast and during high-volume Monday mornings the load board has frozen or pushed duplicate dispatches more than once, costing time and a lot of extra phone calls. Support usually responds and g...

Zola Weber

The built-in CSV import let us migrate loads, drivers and trucks into ITS Dispatch in a single afternoon, which was the main thing that sold me on the platform. After eleven years managing a 60-truck operation in the Southeast, shaving days off data entry and avoiding the usual setup headaches made ...