C.H. Robinson

3PL & Logistics

3.532 reviews

3.5Average

32 reviews

5

16%

4

44%

3

19%

2

16%

1

6%

What is C.H. Robinson?

C.H. Robinson is one of the largest third-party logistics (3PL) providers in North America, offering multimodal freight services, managed transportation, and global forwarding. Through its platform Navisphere, it also provides real-time visibility, analytics, and digital freight management. With deep carrier networks and broad industry expertise, C.H. Robinson supports shippers of all sizes across retail, food, manufacturing, and more.

Reviews (32)

Terrence Bashirian

Bottom line: their support actually answers and fixes problems fast. Had a load double-booked last month and my rep called me back in 20 mins, rerouted it and saved a deadhead - I run three trucks so that quick callback mattered, suprised they moved so quick even when Navisphere acted up somtimes.

This morning Navisphere's mobile app froze mid-pickup and flagged a load as delivered while my driver was still at the dock, so the consignee refused to unload. I'm 22 years into dispatching 100 trucks in the Northeast and had to eat a $650 detention plus send another truck because the app wouldn't ...

...when the reefer alarm blared at 02:00, Navisphere's alert and C.H. Robinson's routing desk arranged a reroute and a local replacement truck before the cargo left the safe range. I've managed 250 trucks across the Southwest for 15 years, and that rapid handoff - coordinating a carrier, updating do...

See all 32 reviews →

Reviews (32)

Terrence Bashirian

Bottom line: their support actually answers and fixes problems fast. Had a load double-booked last month and my rep called me back in 20 mins, rerouted it and saved a deadhead - I run three trucks so that quick callback mattered, suprised they moved so quick even when Navisphere acted up somtimes.

This morning Navisphere's mobile app froze mid-pickup and flagged a load as delivered while my driver was still at the dock, so the consignee refused to unload. I'm 22 years into dispatching 100 trucks in the Northeast and had to eat a $650 detention plus send another truck because the app wouldn't ...

...when the reefer alarm blared at 02:00, Navisphere's alert and C.H. Robinson's routing desk arranged a reroute and a local replacement truck before the cargo left the safe range. I've managed 250 trucks across the Southwest for 15 years, and that rapid handoff - coordinating a carrier, updating do...

Bottom line: Navisphere’s mobile app gave us one practical win - the live ETA and geofence check-ins cut the endless dispatcher-driver phone tag. With 85 trucks across the Pacific Northwest and 16 years in the business, those push alerts stopped a lot of last-minute scramble and kept our delivery wi...

…I hesitated at first about the added monthly fee, but Navisphere's real-time tracking saved us roughly $600 in detention on a single load last quarter. For a 30-truck fleet with ten years on the West Coast, that one incident convinced me the price is justified; the timely ETA alerts are what made m...

Bottom line: C.H. Robinson failed to deliver a critical refrigerted load on time, costing us a two-day delay and about $3,200 in spoiled product. Navisphere kept showing the shipment "in transit" while carrier GPS pings were hours away, and when I manage 15 trucks in the Southeast their reassignment...