Mid-January my Northeast fleet of 100 was scrambling for westbound loads and after 22 years dispatching I didn't expect quick help - Trucking42's live chat rep stayed on the line with me until a broker confirmed the pickup, no passing the buck. That persistence saved us a couple hundred deadhead miles and made the service worth the monthly fee.
Mateo Senger
Member since January 2026
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89 reviews · average 3.8
Used it for two years and it didn't quit on me during a nor'easter - status pings still came through on flaky cell, letting me reassign loads from the dashboard in seconds. After 22 years dispatching and running about 100 trucks in the Northeast, that kind of reliability is what matters most.
Bottom line: the photo BOL/POD capture is the one feature that actually cut chasing paperwork in half. Drivers snap a photo, the app automatically tags it to the right load and pushes it to billing - after 22 years in the business and a 100‑truck fleet in the Northeast, that single fix cleared weeks of AP headaches.
Last Tuesday one of our drivers clipped a low bridge on a detour - got an instant push with a pinned location and a photo from his phone through the mobile app, which stopped panic before it started. After 22 years dispatching a hundred trucks around the Northeast, those one-tap alerts and easy photo uploads are what make the day-to-day usable for me; I can handle problems from my phone without hunting down a laptop.
Midnight call about a stalled trailer - after 22 years dispatching a hundred-truck outfit in the Northeast, those incidents still make my stomach drop. Azuga's support rep picked up fast, stayed on the line while we ran diagnostics and arranged a tow, and that kind of hands-on follow-through is the reason we stick with them despite some rough edges in the app.
I've used Geotab for three years. The "real-time" GPS feed routinely lags by several minutes, and that delay - as the dispatcher juggling 100 trucks across the Northeast with 22 years in the business - has caused missed pickups, needless reroutes and wasted fuel; totally unreliable when schedules are tight.
When a driver called at 3 a.m. about a flashing engine light, I had the truck’s fault history and next service date pulled up in two minutes. Dispatching 100 trucks in the Northeast with 22 years under my belt, the bulk CSV import and clear field-mapping got us live the same afternoon - saved me a ton of late-night spreadsheet cleanup.
During a blizzard last winter one of our drivers got boxed in on the interstate and I watched the route change and ETA updates in DispatchTrack inch forward while I reallocated another truck to pick up the pallet - saved us from a refused delivery. After 22 years running a 100-truck fleet in the Northeast I didn't expect a software alert to be the thing that kept a big account happy, but that timestamped proof-of-delivery photo closed the loop.
Dispatching a hundred trucks across the Northeast for 22 years has taught me to judge support quickly - onboarding with Locus was impressively hands-on and the initial team stayed on site until our drivers stopped asking the same questions. But once we were live the response times stretched from hours to days, escalation paths shifted without warning, and I spent too many evenings chasing tickets; the routing does help, but the inconsistent follow-up makes me hesitant to lean on them for tight windows.
Live ETA adjustments in the mobile app made my day - one tap to push updated ETAs to drivers and customers and the morning meltdown evaporated. After 22 years dispatching a 100-truck fleet in the Northeast, that single feature cut our phone traffic in half and actually lets me get coffee before noon.
ParkourSC's condition-monitoring alerts are the feature that actually mattered to us. With 22 years covering Northeast lanes and roughly 100 trucks, those timestamped temperature warnings (location + carrier info) let my team pull a unit into a shop and save a load overnight - only gripe is the alerts get noisy on tiny fluctuations.