Margie Kovacek's review of C.H. Robinson

Bottom line: their support actually answers and fixes problems fast. Had a load double-booked last month and my rep called me back in 20 mins, rerouted it and saved a deadhead - I run three trucks so that quick callback mattered, suprised they moved so quick even when Navisphere acted up somtimes.

Mateo SengerJan 2026

This morning Navisphere's mobile app froze mid-pickup and flagged a load as delivered while my driver was still at the dock, so the consignee refused to unload. I'm 22 years into dispatching 100 trucks in the Northeast and had to eat a $650 detention plus send another truck because the app wouldn't refresh or pull a proof-of-delivery - unacceptable.

Emory RolfsonJan 2026

Bottom line: Navisphere’s mobile app gave us one practical win - the live ETA and geofence check-ins cut the endless dispatcher-driver phone tag. With 85 trucks across the Pacific Northwest and 16 years in the business, those push alerts stopped a lot of last-minute scramble and kept our delivery windows closer to what we promised. Drivers actually use the app, and the photo-proof uploads finish even when the signal is flaky, which saves us paperwork headaches at pickup and drop. It isn’t perfect - the in-app map can be slow to redraw and digging up old loads via search is clunky - but those are small gripes compared to the time it saves daily.