Disappointing and harder than expected. I struggled to understand the shipment status screens, and the wording was not clear to me. It felt like I had to guess what was actually happening with an order.
NZ
Noah Zieme
Member since January 2026
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67 reviews · average 3.9
The geofencing setup is straightforward. We were able to define our yards without confusion, and I can recognize when a vehicle enters or exits. The terminology took some getting used to.
Easy to use and clear. I use it to check where our trucks are and the screen is straightforward. The information shows up without me having to learn a bunch of tech stuff.
Clear and steady trailer visibility. I am not very technical, but I can still understand the location and status view without much help. It took a little time to learn the layout, yet it has been reliable.
Reliable location history is the best part. We use it to confirm where equipment has been over the last day or two. I am not very technical, but the basic screens were easy enough to follow.
Solid improvement over phone calls. I can request dock times without back and forth and I appreciate getting a clear confirmation. It took me a bit to learn, but it is manageable.
Good scheduling view once it is set up. We can see appointments in one place, and I do not have to chase down who is coming when. It took me a little while to learn where to click, but it is manageable.
Very reliable visibility day to day. I can see order status and delivery progress with minimal effort, which keeps me informed. The layout is simple enough for me, although some labels could be clearer.
Simple booking that I can handle. I am not great with tech, but I can pick a time and it goes through. It is nicer than calling and waiting around for someone to answer.
Decent tracking, but a bit confusing. I like seeing shipment status in one place, however the wording on some updates is not very clear to me. I had to double check what certain statuses meant.
Very clear and reassuring. I find the live progress updates easy to understand, even though I am not very technical. I only wish the text on some screens were a bit larger.