Easy onboarding - the EchoShip rep walked me through my first booking step-by-step, which cut the paperwork headache in half. It took a couple calls to dial in carrier preferences for our 25 trucks in the Midwest, but once set it runs well, so I'm giving them four stars.
Hailee Boyer
Member since January 2026
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91 reviews · average 3.6
Predictable billing was the main thing I liked - no surprise accessorials eating into my margins. A touch pricier than spot brokers, but for my 25-truck Midwest outfit the fewer deadheads and steady on-time loads made Hub Group worth the extra cost.
Their tracking and BI dashboards are actually more useful than the clunky spreadsheet system we had before. But day-to-day quoting feels like adding another broker - rates swing, local carriers bail sometimes, so after six years running 25 trucks in the Midwest I’m left split between liking the visibility and hating the inconsistency.
Had my doubts switching from our old broker, but Uber Freight's real-time pricing actually cut the back-and-forth - rates load faster and I stopped wasting afternoons chasing confirmations. With 25 trucks in the Midwest, that predictable pricing is what made me happiest; other platforms left me waiting and juggling drivers.
Dispatching 25 trucks in the Midwest, I spent two days chasing TQL support over a missed pickup - every rep gave different answers in TRAX and we ate two detention invoices and a wasted load. Phone hold times are ridiculous and their email replies show up after the damage is done, so don’t expect help when a clock is ticking.
Bottom line: Expeditors' customs alerting is unreliable - their portal showed 'cleared' and updated ETAs while our loads were actually on hold, and we absorbed almost $3,200 in detention fees. Midweek my 25-truck Midwest fleet scrambled because local broker notes didn't match what the system displayed; that mismatch cost time, drivers, and credibility.
I've used it for six years. The mobile app's photo proof-of-delivery auto-tagging cut my end-of-day paperwork in half and the quick scan status updates let me manage 25 trucks without constant calls - only gripe is it sometimes stalls in low-service areas.
Dispatcher for a 25-truck Midwest fleet with six years on the job - the GXO driver app has been a constant headache. GPS drops in rural areas and the app crashes mid-upload when drivers try to send POD photos, which has cost us detention fees and extra miles while I rebook loads by hand.
…that time C.H. Robinson swapped a refrigerated run to a dry van at the last minute and Navisphere kept showing 'in transit' while my driver sat two hours from the wrong dock and a pallet spoiled; we run 25 trucks in the Midwest and six years of hauling didn't prevent a full scramble. They rerouted and paid detention quickly, which saved the load, but the week-long invoice battle afterward was brutal, so I'm honestly split on them.
Six months in, FreightClub saved a Friday load for me. I dispatch 25 trucks in the Midwest and when a driver went down last-minute I compared LTL quotes, booked a carrier with clear tracking in under ten minutes and avoided a detention charge - that instant rate-to-book worked exactly when I needed it.
Midwest dispatcher for a 25-truck fleet - six years in and BlueShip's rate comparison tool is the one feature that actually paid for itself. It pulled LTL splits and obscure carrier net rates I wouldn't have tried otherwise, shaving tender costs and cutting deadhead miles.
Getting the API keys and basic rate shopping up was way easier than I expected. But wiring it into our TMS and mapping carrier rules for negotiated accounts turned into days of tinkering and calls - useful if you just need quick labels, frustrating when you’re trying to overhaul how a 25‑truck Midwest dispatch runs.