Bottom line: Expeditors' customs alerting is unreliable - their portal showed 'cleared' and updated ETAs while our loads were actually on hold, and we absorbed almost $3,200 in detention fees. Midweek my 25-truck Midwest fleet scrambled because local broker notes didn't match what the system displayed; that mismatch cost time, drivers, and credibility.
Bottom line: the mobile app actually keeps me in the loop so I don't get blindsided. The push notifcations for ETA changes are usually spot on and not noisy - that one-bit heads-up has saved me from sitting at docks for hours, I'm an owner-operator with 12 years on the road in the Midwest so those minutes matter. Also snaping and uploading a POd takes two taps which is clutch when its freezing and you got gloves on.
Rate it, and the next carrier reading this page sees what you found.
