At 2:30 AM a driver called from Peoria with a blown turbo and a noon delivery in Chicago - I threw the availability up on Trucking42 and in 18 minutes a broker offered a reload that covered the repair and kept the truck on schedule. I dispatch 25 trucks and after six years on these roads that quick pickup literally saved the week.
Hailee Boyer
Member since January 2026
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91 reviews · average 3.6
Bottom line: the automated ETA updates in DispatchCircle are worth the subscription - they shave hours off my day. With 25 trucks in the Midwest, the live ETA pushes stopped the nonstop shipper check-calls and finally let me manage instead of playing human radio.
Dispatching a 25-truck Midwest fleet for six years, I called FreightGirlz at 10pm when a pickup got canceled and they had a reroute and a replacement load locked in before my second cup of coffee - and they even squeezed a better rate out of the broker. Fast, human answers that actually made a rough night tolerable.
…paid for itself in two weeks - their negotiator pulled an extra $450 on a regional reefer run, and with 25 trucks that bump covered the monthly fee and then some. Worth the cost for that one dispatcher who actually gets brokers to move.
Bottom line: Super Dispatch pulled us out of a payment nightmare when a driver lost the BOL. We were about to eat a $1,200 dispute until the driver - a new guy on our 25-truck fleet - had already uploaded photos and a timestamped POD in the app while waiting at a ramp; those timestamps and the in-app signature shut down the broker's pushback and got billing moving in days instead of weeks.
Six years into dispatching I finally bought Rose Rocket for our 25-truck Midwest fleet. Sticker shock at first (monthly per-user adds up), yet the automated billing cut invoicing time by half and reduced dispute chasing enough that it’s been worth the cost so far.
...support's a real mixed bag. When a truck goes dark at 2 a.m. I've had reps walk me through a firmware reset and stay on the line until the GPS blips cleared, but just as often tickets sit 48+ hours with no follow-up and I'm back calling the same scripted answers - been dispatching 25 trucks in the Midwest for six years, and that inconsistency is maddening.
Bottom line: it saved one truck from a nasty overnight breakdown - four stars. Got a 2 a.m. diagnostic alert for a looming coolant failure on a rig heading through a January storm, the app showed the fault code and nearest shop so I pulled him off the road before a tow; Midwest dispatcher with 25 trucks and six years in, that single ping paid for itself.
Six years in and the mobile app still freezes on drivers' phones, often showing stale locations for 10–15 minutes - cost us two missed pickups last month. We run 25 trucks and the app's constant login loops and laggy rerouting mean dispatch spends more time on the phone than actually solving problems.
When a full trailer vanished off its planned route last spring and the driver insisted he never left the highway, GPS Insight's live tracking showed the rig turning down a back road and parking at a salvage yard - saved us hours and a huge insurance mess. I manage 25 trucks in the Midwest and after six years in dispatch that second-by-second location ping is the single feature that really came through for us.
I've used Teletrac Navman for six years. I'm the dispatcher for a 25-truck Midwest outfit and what keeps me with them is the support - one rep knows our quirks, stayed on a call until a flaky fuel sensor was sorted, overnighted a replacement, and checked back the next day to make sure the feed looked right.
The first morning we slapped Azuga units into two test trucks and, by coffee break, every one of our 25 trucks was showing up on the live map - painless and faster than I expected. Getting started is what made me happiest; the hardware paired quickly and the initial setup took under an afternoon, though I did spend a bit more time tuning alert thresholds.