I've used Verizon Connect for six years. The monthly per-truck cost felt steep for our 25-truck Midwest fleet, but the geofence alerts stopped time theft and cut wasted miles so sharply it paid for itself in about six months - that alone made the bill worth it.
Hailee Boyer
Member since January 2026
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91 reviews · average 3.6
Used it for six years - basic tracking was okay but the support is infuriating: tickets sat for days, chat reps pasted canned fixes that didn’t apply, and once they closed a telematics outage ticket while a truck sat idle all afternoon, costing us a run and overtime. I’m done wasting hours on scripted replies when urgent issues are costing real money.
I've used DispatchTrack for two years. For our 25-truck Midwest operation it cut down customer calls and delivered solid ETAs, but the subscription and add-on fees are steep enough that I'm genuinely torn - useful in practice, yet I keep wondering if the monthly cost actually pays for itself.
Midwest dispatcher on a 25-truck fleet with six years behind me - getting Locus live was shockingly fast. The CSV import matched our fields exactly, so drivers were live in under 24 hours and I didn’t have to babysit the onboarding team.
Hated the mobile app's constant freezing and GPS lag. On a chaotic afternoon with 25 trucks out it crashed twice and showed locations ten minutes behind - after six years dispatching in the Midwest I've never had 'live tracking' cost us two missed drop-offs and a $450 credit when proof-of-delivery photos vanished.
Bottom line: it didn’t deliver when it mattered. We run 25 trucks out of the Midwest and leaned on Decklar for ETAs - when the dashboard froze and milestone alerts showed up hours late we missed two load windows, ate detention fees, and spent the afternoon calling carriers instead of moving freight.
Had one rep go the extra mile to reroute a shipment at midnight, then the next person treated our ticket like it didn’t exist. I run about 25 trucks in the Midwest and the platform itself helps, but support feels like a lottery - when you get a good rep they actually fix things, when you don’t it drags and clogs our day.
When a refrigerated load lost its ETA last Thursday and sat at the docks three hours past appointment, I called Blume support for a status and got bounced through three reps with scripted responses while the carrier's portal showed a live update they somehow couldn't see. With 25 trucks and tight customer windows that lapse fast, that slip cost us a $600 detention fee and a furious shipper - support promised a callback that never came, so their platform felt like dead weight when we needed someone to actually fix the problem.
Dispatcher handling 25 trucks across the Midwest for six years - the Infor Nexus mobile app consolidates carrier scans so I can reroute or reassign quickly, but the push alerts are hit-or-miss and the map often won’t refresh on spotty LTE. When the notifications come through it saves me time; when they don’t I end up chasing drivers and calls, which is why I’m torn at three stars.
Liked the live tracking and dynamic ETAs - when they worked they actually cut customer calls and made routes readable. After six years in dispatch running a 25-truck Midwest fleet, the matching and status updates would sometimes fail in peak windows and leave drivers idle; it’s useful, but you can’t always trust it when it matters most.
...the first week Pando replaced our email chains and frantic driver calls, I actually stopped waking drivers at 3 a.m. to ask where they were. Running 25 trucks in the Midwest for six years, that ETA accuracy is the one thing that won me over - still a couple quirks to iron out, but far fewer surprise late loads.