Quick onboarding - same-day ID checks and a real rep who actually walked me through the portal - was the best part. For a small owner-operator with two trucks in the Southwest and 14 years on the road, getting live loads that fast cut my downtime and felt surprisingly effortless.
Pamela Hand
Member since January 2026
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104 reviews · average 4.3
Same-day capacity when I needed it. I run two trucks and when one went down on a Friday Uber Freight lined up a paying run that afternoon with accurate ETAs and live tracking so the dock wasn't scrambling, and the money hit on time.
I've used TQL for six years. With two trucks and 14 years on the road, their rates - especially the net per-mile after fuel and deadhead - put more money in my pocket than other brokers, so on price alone they were worth it.
When a late-night load of replacement HVAC compressors got flagged at LAX with a 6 a.m. install deadline, Expeditors' broker phoned the inspector and had the hold lifted in about two hours. It saved my week - for my two-truck outfit in the Southwest that kind of follow-through matters, even if billing took a little back-and-forth.
I've used UPS Supply Chain Solutions for about a year and it feels like a real step up from the regional broker I ran with before. Their live shipment visibility actually matched what showed up at my dock, and with two trucks and 14 years behind the wheel that accurate ETA cut deadhead miles and saved fuel - so I'm giving them 4/5.
Two weeks ago a 200-piece emergency order hit at 2 a.m. and instead of scrambling to find stock I watched Amazon’s inventory show the units and the customer had shipment confirmation before my first coffee. I run two trucks in the Southwest and after 14 years of chasing phantom stock, that inventory accuracy alone cut my pickup juggling in half.
Real-time tracking was the best part - JAS SmartHub actually showed trailer locations instead of the vague, day-old updates I got from my last forwarder. That one change saved me a deadhead last week and made a real difference for a two-truck operation in the Southwest with 14 years on the road.
Last month a booked run was cancelled two hours before pickup and Uber Freight TMS routed me a replacement through their marketplace that paid $150 more than the original load - enough to cover nearly a month of subscription for my two-truck outfit. Saved cash, plain and simple; billing could be clearer, but the service paid for itself quick.
Quick onboarding was the standout - signup to my first live shipment took less than a day. I run two trucks in the Southwest with 14 years under my belt, and the guided setup plus responsive chat had our lanes and docs in the system before my second coffee.