Skip to main content

Pamela Hand

Member since January 2026

Activity

Reviews104
Helpful0

Reviews

104 reviews · average 4.3

Their rate negotiation - hands down - beat the old local dispatcher I used for years. After 14 years and two trucks in the Southwest I actually saw my per-mile pay climb and had fewer back-and-forths about loads, so I could spend more time driving and less time chasing paperwork.

This morning a customer pushed the delivery window and the app rerouted me in seconds, updating the stop order and ETA so I didn't have to call dispatch. Two-truck owner-operator with 14 years on the road - the fast photo POD uploads and reliable push alerts shave real time off my day, so I’m giving it four stars.

The onboarding was shockingly fast - sent SMS invites, drivers downloaded the app, and were snapping BOLs within hours. I run two trucks in the Southwest and that quick photo-document workflow saved me from drowning in paper for days.

Bottom line: Tailwind pulled up a lost signed BOL in minutes and kept a broker from holding my payment all weekend. On a hectic Friday I grabbed the document manager on my phone, sent the file, and payment cleared before Monday - I run two trucks in the Southwest and that one quick save made the subscription pay for itself.

Overpriced - monthly fees and setup charges killed any chance of ROI. After 14 years running two trucks in the Southwest I paid nearly $5,000 the first year and saw no measurable fuel savings or fewer breakdowns, and the steep cancellation penalty made it a total money sink.

GPS generally held up and the dashboard is straightforward, but it inexplicably lost signal during one tight delivery window and even dropped engine diagnostics I rely on - I'm an owner-operator with two trucks and 14 years running in the Southwest, so when the system quits on me it's more than an annoyance. Useful most days, but unreliable when it counts.

Owner-operator, two trucks, 14 years in the Southwest - took me two afternoons to wrestle the units into both rigs; the installer flubbed the wiring on the first one and Teletrac Navman's onboarding steps were vague, but after that the GPS and basic alerts worked reliably. I'm torn - real-time location gave me peace of mind, yet the setup headaches and clunky menus made the whole thing feel like more trouble than it should be.

Two-truck owner with 14 years in the Southwest - getting Verizon Connect up was faster than I expected. The OBD-II plug had both rigs talking in under an hour and the support tech walked me through the dashboard live, which made me happy; digging into custom alerts took longer but the basics were ready to roll that same day.

…install wasn't as painful as I worried - plug-in dongles clicked in, the app walked me through VIN pairing, and both trucks were live in under an hour; after 14 years on the road, that fast pairing is what made me happiest. Setting up billing and a couple custom alerts took a bit of back-and-forth with support, so not flawless, but good enough for a 4-star from me.

Owner-operator of two trucks in the Southwest, 14 years on the road - ParkourSC's mobile app is the one thing I check between fuel stops: it pops up live ETAs and milestone alerts without me digging through menus. The ETA pushes actually matched reality and cut the back-and-forth with drivers, though the map zoom can be a bit finicky sometimes.

Bottom line: Savi's ETA alerts cost me a detention fee. The dashboard kept showing everything “on time” while carrier feeds lagged by hours - I wasted a day tracking down a load, paid about $350 in detention, and as someone who runs two trucks in the Southwest with 14 years under my belt, that kind of false confidence is unacceptable.