Pamela Hand's review of Express Dispatching Services

Vivian RaynorJan 2026

Bottom line: the mobile app’s live broker messaging and photo proof-of-delivery cut dispatcher call volume and shortened payment cycles. With thirty trucks across the West Coast and ten years in the business I was skeptical, but watching drivers snap a photo that auto-attaches to the load with timestamps and comments ended the daily back-and-forth - reconciliation that used to take days is now completed in hours. It is reliable and straightforward, and it saved my office measurable administrative time.

Elyssa SchulistJan 2026

Used it for nine months - the mobile app's push alerts for new loads actually cut my phone-checking in half; as an owner-operator running two trucks in the Midwest that small time-saver translated into more miles and less back-and-forth with brokers.

The first load they booked for me after sign-up showed up in my portal within 48 hours - I wasn't expecting that. Onboading call was short, Carlos walked my night driver through the broker app and we were hauling the next day; I run 3 trucks and have 4 yrs in the Southwest so that fast start actually made me happy, tho pay-tracking still needs work.