When a late-night load of replacement HVAC compressors got flagged at LAX with a 6 a.m. install deadline, Expeditors' broker phoned the inspector and had the hold lifted in about two hours. It saved my week - for my two-truck outfit in the Southwest that kind of follow-through matters, even if billing took a little back-and-forth.
Bottom line: the mobile app actually keeps me in the loop so I don't get blindsided. The push notifcations for ETA changes are usually spot on and not noisy - that one-bit heads-up has saved me from sitting at docks for hours, I'm an owner-operator with 12 years on the road in the Midwest so those minutes matter. Also snaping and uploading a POd takes two taps which is clutch when its freezing and you got gloves on.
Rate it, and the next carrier reading this page sees what you found.
