Two-truck owner-operator in the Midwest, five years on the road. Last month a customer's machine died right before a big run and UPS Supply Chain Solutions' freight forwarding team rerouted an air shipment while their customs broker stayed on the phone until the import hold was cleared - I picked the part up that afternoon and saved the weekend job. The quick human response is what sold me; their portal lagged a bit, but that late-night call made the difference.
Missouri Harvey
Member since January 2026
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82 reviews · average 3.7
The J.B. Hunt 360 app was miles better than the clunky portals I used before. It finds local loads fast and cut my deadhead almost in half - actually saved me fuel and hours on the road. I run two trucks out of the Midwest and after five years of hauling it feels like finally getting organized; the load visibility and straightforward booking are what sold me.
I've been using C.H. Robinson for five years. Compared to the little brokers I hauled for before, Navisphere's live tracking actually tells me where the trailer is without me or my dispatcher calling every hour - that single feature saved me time and headaches. I run two trucks in the Midwest; rates swing, but that visibility gets this a 4/5 from me.
Bottom line: CoyoteGO gets me booked way faster than the clunky portal I was stuck with before. I run two trucks out of the Midwest and the thing that actually made me happy was the clear pay info and the instant-book option - no more phone tag or guessing if a rate is still good. My only gripe is push notifications can be slow, but it’s still a big time-saver.
What I liked most was that it actually pulled through when a last-minute pickup popped up - booked an LTL in five minutes and the carrier confirmed and uploaded tracking before I got back to the shop. I run two trucks in the Midwest and don't have time to babysit loads, so that instant confirmation saved a day of headaches. Five stars for reliability.
Been using it for about a year and a half. What really stood out was the live tracking - it hardly ever goes dark and an ETA update once saved me from sitting at a dock for two hours while they rerouted a pickup. For a small two-truck operation in the Midwest that reliability and the extra capacity from their marketplace make it worth paying for; I docked a star for the clunky invoice screens, but it works when you need it.
...phone app is hit-or-miss - sometimes it drops me straight into a load and I can snap a POD in 30 seconds, other times it locks up on the signature screen and I have to force-close. I run two trucks in the Midwest, so that inconsistency matters; GPS pings lagged on a cold morning once and our dispatcher thought a truck was sitting when it was actually rolling. I'm torn because the tracking and notes are genuinely handy when it behaves, but I can't rely on it for every delivery and end up using paper or a backup app more than I'd like.
The mobile app's real-time tracking is actually useful - I can see pickups and handoffs without calling every broker. But it locks up when I'm trying to book, and once it printed a label in the wrong size so I had to reprint at the terminal; that kind of hiccup kills time on the road. Two trucks and five years in the Midwest makes me torn: I use it for tracking every day, yet I still keep a backup paper process because the app isn't reliable enough for everything.
I've used Cargo Chief for about 18 months. Before that I lived on DAT boards and cold calls; Cargo Chief's freight matching and pricing predictor usually points me to carriers who'll actually take the load at the rate I quoted, so booking happens way quicker. I'm an owner-operator with two trucks in the Midwest, and that pricing accuracy has saved me hours of back-and-forth and kept my rigs moving.
Was expecting a quick setup, but their onboarding was a nightmare - the LTL rate import broke on our first CSV and the “auto-map” feature just guessed wrong. Support replied after three days, I had to pay a freelance dev $300 to fix the mappings, and we underbilled a customer by about $600 before catching it. Not worth the headache for a two-truck shop.
Owner-operator with two trucks in the Midwest - five years in the saddle and I’ve learned to panic fast when plans change. FreightWise came through when a carrier bailed on a last-minute pickup; their live tracking and quick carrier swap had the load moving again within an hour so I didn’t miss the delivery window. That kind of reliability keeps me calm on bad days.