Missouri Harvey
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Reviews
82 reviews · average 3.7
I've used Werner Logistics for about three years. What keeps me coming back is their support - when a driver missed a slot last winter my rep actually stayed on the line, rerouted the load and cleaned up the paperwork so I didn't eat detention time. I run two trucks in the Midwest, so quick callbacks and someone who follows through mean real money saved. Billing interface could use work, but the people on the phone make it worth sticking with them.
Went looking for a new broker this spring; I run two trucks out of the Midwest and wanted something that wouldn’t bog me down. Signing up with Knight‑Swift Logistics was shockingly fast - one phone call, they linked our authority and carrier packet, and by afternoon we were booking a decent load. Happy that the rep got us live same‑day; the portal has a few quirks, so 4/5.
Bottom line: Mode's live load-visibility portal is what sold me - real-time snaps and ETAs that actually match. Their app pings exceptions and shows GPS so I stopped doing the nightly driver check-ins and endless calls to brokers; it honestly saved me hours every week. For a two-truck Midwest outfit it's a relief to get that level of sight without paying for a fancy TMS.
Two trucks, five years running around the Midwest - CEVA's app is the one thing that actually cuts my paperwork down. The photo proof-of-delivery feature timestamps and auto-syncs to the office, so I barely have to deal with follow-up calls or digging through emails. It can be slow to pick up signal out in the boonies sometimes, but the offline queue does its job when I'm back on LTE.
Last month their quote on a routine pallet jumped almost 30% overnight and I had to decide whether to absorb it or turn the job away. I'm an owner-operator with two trucks in the Midwest, so margins are thin - WWEX's booking and tracking actually saved my dispatcher time and the carrier options were solid, but that final out-the-door price still felt steep. Worth it? Maybe for busy weeks, but the price swings make me hesitant to rely on them full-time.
Used RXO for about six months. Getting set up was way easier than I expected - their carrier portal let me upload insurance and MC and I was approved in roughly 48 hours, which got my second truck back on the road fast. The app's load board can be a little clunky sometimes, but for a two-truck owner with five years in the Midwest, that fast onboarding was the thing that actually mattered.
Real-time tracking is what sold me - seeing live ETAs and lane checkpoints on the map took the guesswork out of scheduling. Had a reroute last month and I could tell my second truck to skip a deadhead and grab a closer run while customers got an updated arrival time, which actually kept everyone calm. The app hiccups sometimes and needs a restart, but that visibility alone has saved me hours.
Five years and two trucks on Midwest lanes have made me picky about booking windows. What sold me on DHL was their real-time appointment and ETA system - it rebooked me on the fly when a DC cut receiving early and I avoided two hours of detention that day. Straightforward app and clear alerts that actually save me time and fuel.
Two-truck owner-operator in the Midwest, five years in the business. DSV wasn’t the cheapest option - their freight rates ran higher than a few local brokers I use - but their live shipment visibility stopped a receiver from double-booking me and saved a detention charge that would’ve wiped out the margin. For that one feature I give them a solid 4/5; paid more, but that tracking actually paid for itself.
Last Tuesday their rep told me the customs hold was cleared and to bring the truck - ended up sitting at the yard nine hours while the release never came through and I racked up detention. Every time I called customer service they handed me to someone else with a different story and no callbacks, total radio silence when it counted. I run two trucks in the Midwest and that lost day cost me fuel, a missed load and a very unhappy broker - service like that hurts small ops more than big shippers.