Yesterday I got rerouted at 1 AM and the receiver wanted a photo and ETA. cell service dropped halfway and I was sweating. Vics Forever's app let me snap the proof offline, queued the GPS/timestamp and auto-sent as soon as I hit service; that offline sync saved the run, I've got two trucks and about five years on the road in the Midwest, so little wins like that keep me taking their loads.
Missouri Harvey
Member since January 2026
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82 reviews · average 3.7
Forgot how much a clear ETA matters until LAX Freight started giving live timestamps on my cross-border runs. Used to deal with brokers who’d promise a time and then go radio silent .this one shows carrier updates in real time so I can plan fuel stops and deliveries without guessing, which with two trucks in the Midwest actually saves me hours. Saved me a couple headaches last month alone.
When a last-minute refrigerated load popped up on a Friday, Verst gave a flat rate that didn't give me sticker shock. It was a touch higher than the cheapest broker I called, but the invoice was so clean - exact fuel surcharge, no weird accessorial surprises - that for a two-truck Midwest outfit it felt worth the few extra bucks. That clear billing saved me time chasing charges and let me get back on the road, so I keep using them when the price and timing line up.
The mobile app is almost useless - crashes when you try to accept loads and the ETAs are often hours off. I run two trucks in the Midwest and had a load show accepted on my phone that vanished an hour later, cost us a missed pickup and a day's pay while I waited on hold. The map stops updating at critical times and the in-app support is just circular FAQs, so yeah, two stars until they fix stability and live tracking.
When a Chicago receiver flagged an extra pallet that never showed on our paperwork, my driver called and I braced for a long sit. CJ's local rep showed up, photographed everything, owned the mix-up, and had the invoice corrected before we left - payment hit my account in 48 hours. I run two trucks and five years on the road taught me to value that kind of fast, practical fix; saved us a day of downtime.
Their port drayage communication was the thing that really stood out. I'm an owner-operator with two trucks and five years in the Midwest, and the real-time gate updates and accurate ETAs actually let me plan backhauls instead of guessing and burning time - huge help for keeping drivers paid. Only gripe: the invoicing portal is clunky and took extra time to reconcile one load, so I docked a star.
Two trucks, five years on the road, and a panicked aerospace supplier calling me at 2 a.m. - that was my Wednesday. I needed a same-day pickup with a customs snag, and Ascent stepped in and kept me updated via their PEAK portal minute-by-minute so I could tell my customer the exact ETA. The load rolled up before second shift; reliability like that keeps me running.
Bottom line: Their customs brokerage is fast when it works, but a single paperwork hiccup can blow up a delivery. I run two trucks out of the Midwest and have relied on their quick clearances - they once pushed a pharma load through same-day - but a couple times a mismatched invoice field meant broker fees and hours of downtime. I’m torn: the speed is real, but those random admin errors have nearly cost me business more than once.
Two trucks, five years on Midwest lanes - that’s my setup. Universal didn’t mess me around when a last-minute cross-border load showed up; their dispatcher had customs paperwork sorted and the trailer was cleared quicker than I expected, which saved me a deadhead day. Not flawless every run, but when I needed something to actually work, they delivered.
Two trucks, five years on Midwest lanes - hauling produce keeps me busy. Scotlynn’s temp-controlled loads usually show up and the U.S. dispatchers are easy to reach, but a cross-border pickup was pushed back six hours once and we nearly lost a load of cantaloupes. I'm torn: good for regular scheduled runs when their own trucks handle it, but I wouldn’t trust them for tight, last-minute rescues since partner carriers can be flaky.
I've used the Capstone mobile app for five years. Five years in, two trucks and a Midwest circuit taught me to value quick proof-of-delivery uploads, tap the photo and it's attached - customers stop calling and my day gets less cluttered. It still hiccups when networks die, but it keeps paperwork off my desk most days.
Last Tuesday a shipper pushed our delivery window two hours and I braced for a mess. Forward Air's app immediately rebooked the slot, sent dock confirmation and live ETA texts so I actually showed up at the right time - that scheduling/notification system saved the day. I'm an owner-operator with two trucks in the Midwest and those real-time updates are worth a lot, though terminal check-in can still be slow sometimes.