Their customs brokerage turned a paperwork nightmare into a same-day release. I run two trucks in the Southeast and after six years in the biz, that quick clearance cut my port dwell time in half and kept my drivers moving.
Cloyd Mohr
Member since January 2026
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94 reviews · average 4.3
Their rep called me at 8:15 p.m. about a pickup delay and rebooked my load so I didn’t deadhead; two-truck owner-operator in the Southeast here, and that quick, hands-on fix put money in my pocket that week.
Bottom line: the Werner Logistics mobile app's push-notified ETAs and quick check-in cut my wasted wait time at customer docks. I run two trucks in the Southeast and that one feature alone changed my daily flow - still a few glitches, but when the notifications land I can reroute or call before I lose hours.
Last month both my backhauls fell through the morning we needed loads. I run two trucks in the Southeast and Knight‑Swift found a same‑day load that kept my drivers paid and moving - reliable when timing was everything.
I've used Americold for about three years. Their operations desk is the real win - when a gate hold or POD paperwork threatens to eat my day, one quick call gets someone who actually fixes it instead of putting me on hold; that direct support has saved me hours more than once.
Six years on Landstar's app and it still gets the job done. The photo-POD feature that posts instantly to the agent and updates pay status saved me endless phone tag - driver snaps, I see it in the office, and funds move without me chasing paperwork.
had my doubts, but their dispatcher actually picked up the phone and stayed on with me while I rerouted a load around I-75 construction - saved me a detention fee. I've been running two trucks in the Southeast for six years, so that real-person support (not a bot) is what sold me, even if their portal can lag now and then.
...and CEVA's portal actually showed the dock number and contact before I rolled up, which blew my mind after years of rolling into guesswork with brokers. They paid up fast once the POD hit, so my little two-truck outfit stopped chasing invoices for weeks.
...truck hiccuped on I-75 and instead of waiting a week for settlement Echo pushed payment through EchoShip the same afternoon; that cash covered the tow and parts so my little two-truck outfit didn’t miss the next run.
