Cloyd Mohr
Activity
Reviews
94 reviews · average 4.3
After six years hauling around the Southeast with two trucks, I braced for a paperwork nightmare - Odyssey surprised me. Their onboarding rep sorted my authority details fast and had me on a paid load in under a week, which made getting started ridiculously easy.
When our very first pallet showed up with the wrong label, a Saddle Creek rep called within ten minutes and stayed on the line until the inventory mapped correctly. I run two trucks in the Southeast and what sold me was that single onboarding contact who actually answered texts and got our WMS/EDI hooked up in an afternoon - no ticket hell.
Two trucks and six years carving routes across the Southeast - Nippon Express got a chilled pharma pallet unstuck at customs overnight after a paperwork snag. Their rep called at 1 a.m., sorted the broker hold with two quick emails and a phone call, and we still hit the factory deadline; paid a little extra, but that one-person fix saved a huge headache.
When the first container cleared at Savannah, their onboarding rep had our carrier packet signed, insurance uploaded, and the load routed before lunch - no ghosting, no surprises. For someone running two trucks in the Southeast it was shockingly easy to get moving.
Thought apps were all the same - until Redwood's mobile uploader lets me snap a POD, tag it, and the right people see it in seconds, stopping the usual back-and-forth calls and lost paperwork. Felt like getting an extra helper; freed me up to actually run two trucks without drowning in admin.
The mobile app's live ETAs and one-tap proof-of-delivery upload cut down on phone tag - huge time-saver. I run two trucks in the Southeast and it handles route updates well, though push notifications lag every few days which gets frustrating with last-minute changes.
Bottom line: they charged a bit more than the lowball brokers, but the extra cost bought me clear, live rates. Their cloud TMS let me book lanes fast so my two trucks in the Southeast weren’t running empty - that single transparency feature made the premium worth it.
When the consignee refused the load at 9:30 p.m. last Thursday, Allen Lund's rep stayed on the phone until we had a new pickup lined up and an email confirmation in hand. I run two trucks in the Southeast and that kind of straight-up, stay-with-you support kept me rolling and saved the day.
That ping from Ascent’s app when a pickup or ETA changes literally saved a driver handoff today; the push updates are dead-on so I can reshuffle loads between my two trucks in the Southeast without making a dozen calls.
When my trailer was held at the Windsor border for an extra inspection, Universal Logistics' customs broker had the hold lifted after one quick call and the paperwork refiled while I waited. I've run two trucks for six years in the Southeast - this was the fastest clearance I've seen and it saved me a late-night detour and a pointless deadhead.
I've used Scotlynn for about two years. Compared to the brokers I ran with before, their refrigerated loads get confirmed same-day and dispatch actually follows through - as an owner-operator with two trucks in the Southeast that alone cured the chronic late-pickup headaches I used to have.