Infor

3.536 reviews

3.5Great

36 reviews

5

28%

4

28%

3

19%

2

17%

1

8%

What is Infor?

Infor Supply Chain Management offers AI-powered, cloud-based tools for planning, forecasting, production scheduling, supplier collaboration, warehousing, and logistics. These tools work together to synchronize your end-to-end supply chain – and improve visibility, resilience, and sustainability.

Reviews (36)

Support was the standout - real people answered fast and actually fixed the weird scheduling sync instead of sending canned replies. Mid-shift, running five trucks across the Pacific Northwest with four years of hauling behind me, their rep screenshared, changed a routing rule, and stayed on the lin...

Roselyn Osinski

Owner-operator with three trucks in the Southeast and nine years' experience - I signed up for Infor SCM hoping the forecasting and scheduling would stop the last-minute chaos. Instead the planner pushed phantom loads and ETA updates were hours late, so we sat idle, detention piled up and a big cust...

Three years with Infor and it delivered when the worst winter hit - with our 100-truck operation in the Northeast its real-time reroute alerts kept drivers moving and saved us a weekend's worth of deadhead. Five stars; that one feature paid for itself after one storm.

See all 36 reviews →

Reviews (36)

Support was the standout - real people answered fast and actually fixed the weird scheduling sync instead of sending canned replies. Mid-shift, running five trucks across the Pacific Northwest with four years of hauling behind me, their rep screenshared, changed a routing rule, and stayed on the lin...

Roselyn Osinski

Owner-operator with three trucks in the Southeast and nine years' experience - I signed up for Infor SCM hoping the forecasting and scheduling would stop the last-minute chaos. Instead the planner pushed phantom loads and ETA updates were hours late, so we sat idle, detention piled up and a big cust...

Three years with Infor and it delivered when the worst winter hit - with our 100-truck operation in the Northeast its real-time reroute alerts kept drivers moving and saved us a weekend's worth of deadhead. Five stars; that one feature paid for itself after one storm.

Maymie Kunde-Batz

When our Friday chilled load was bumped and Infor's app showed a reroute while support kept me on hold for three hours, we missed the delivery window and took a $950 detention fee. I've run two trucks on the West Coast for 30 years, and having a ticket closed with a canned reply instead of a fix cos...

Bottom line: Infor's live visibility alert pulled a crisis back from the edge and saved a weekend delivery. Mid‑Friday a contracted hauler cancelled and Infor showed the nearest load and ETA in real time; I reassigned one of our 80 trucks on the West Coast, turned a potential 36‑hour delay into a fo...

Nestor Stiedemann

...but switching to Infor proved costly. Our previous on‑prem TMS and spreadsheets - clunky but predictable - handled demand spikes better than Infor’s forecasting; the cloud models mispredicted volumes, which cascaded into late pickups and hours of manual rescheduling while drivers sat idle. Over s...