I've used Hub Group for five years; their rates are generally competitive and predictable. Running 250 trucks across the Southwest with fifteen years in the business, I found Hub Connect's real-time visibility cut empty miles and detention costs - those savings made a slightly higher linehaul acceptable. Occasional peak-season surcharges are annoying, but the price-to-value puts this at a 4/5 for our operation.
Margie Kovacek
Member since January 2026
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93 reviews · average 3.8
Bottom line: Schneider Logistics improved our shipment visibility over the broker we used before, and that alone justified switching partners. Their live load-planning dashboard let dispatchers at our 250-truck operation, after 15 years in the Southwest market, see ETAs and reassign equipment before lengthy idle miles piled up - a practical, day-to-day win compared with the guesswork we lived with previously. There are still rough edges at cross-border handoffs, but the tracking clarity was the specific improvement that made the biggest operational difference.
Last month a load bound for a Phoenix distribution center disappeared from the tracking screen an hour before pickup; the carrier confirmation that had been visible all morning was suddenly listed as "canceled" with no explanation. I am admin staff for a 250-truck fleet with 15 years in the Southwest, and that unreported cancellation left one of our drivers idle for six hours, accruing detention and deadhead costs we had to absorb because the Uber Freight rep could not reassign a load or offer a prompt workable alternative. We were forced to rebook at market rates and paid roughly $3,500 out of pocket plus a customer penalty - an expensive disruption caused by opaque status updates and glacial support response.
I've used Lineage Logistics for seven years. With a 250-truck operation across the Southwest, the thing that mattered was reliability when it counted: when a refrigeration unit failed on a 100°F day they diverted the load to the nearest Lineage site, their monitoring team kept temperatures within spec, and we avoided a costly loss. Not perfect every time, but that level of responsiveness is why this earns four stars.
For 15 years I have relied on DSV for freight movements across the United States. What made me most satisfied was their shipment-visibility platform: the ETAs it provided matched actual arrival times almost every time, which let us plan driver runs precisely and avoid costly wait time. Even during peak-season pressure in the Southwest their communications and adherence to schedules meant deliveries arrived when needed.
During last November's inventory surge a mislabeled pallet from Ryder sat in a regional yard for three days and caused three missed hospital deliveries, forcing emergency overnight shipments on our end. Our previous regional carrier would have rerouted within hours and provided live updates; RyderShare alerts were late and their support desk bounced us between teams, resulting in over $12,000 in penalty fees and at least one major account downgrading service. In our 250-truck operation in the Southwest with fifteen years of experience this level of breakdown in last-mile accountability and communication is unacceptable - Ryder's scale did not replace the hands-on responsiveness we relied on before.
Bottom line: switching to UPS Supply Chain Solutions gave us the shipment and inventory visibility we sorely lacked with our previous 3PL. After 15 years running a 250-truck operation in the Southwest, the clearer real-time tracking in UPS’s system cut down blind transfers and frantic calls - that single improvement tightened our delivery windows noticeably. The portal can lag at peak times, but their support team responds quickly, so the net operational gain is solid.
...when the reefer alarm blared at 02:00, Navisphere's alert and C.H. Robinson's routing desk arranged a reroute and a local replacement truck before the cargo left the safe range. I've managed 250 trucks across the Southwest for 15 years, and that rapid handoff - coordinating a carrier, updating documents and real-time tracking - was what impressed me most. Invoice reconciliation lagged by several days, so I dock one star, but for emergency response and carrier access they performed admirably.
I've used JAS for three years. Midway through that period our office - which manages about 250 trucks and draws on fifteen years' experience in Southwest freight - began to question the invoices: headline rates were reasonable but add-ons and sporadic surcharges made overall costs unpredictable and often felt disproportionate to the service. Their SmartHub tracking is useful in tight windows, yet the extra expense rarely turned into clear savings for our lanes, so I'm left uncertain whether the price is truly justified.
Bottom line: CoyoteGO delivered when we needed it most. Booking confirmations arrive almost instantly and the posted load details have matched reality far more often than not, which makes a real difference when coordinating 250 trucks across the Southwest. I appreciate that when a load shows as booked, it's actually booked - less back-and-forth and fewer wasted hours on the phone.