I've used Truck Dispatch 360 for seven months. Getting started was surprisingly straightforward: one call, they pulled together carrier packets, set up our ELD provider feed and matched us with a dedicated dispatcher within a week. What made me happiest was the dispatcher actually learned our lane preferences and refused loads that didn't fit, which cut down driver calls overnight. The only gripe is their initial rate confirmation templates felt a bit generic and needed tweaks to reflect our target numbers. For a 100-truck operation with seven years in the Pacific Northwest, that quick hookup and consistent communication let our admin focus on other headaches.
Eino Hirthe
Member since January 2026
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89 reviews · average 4.2
I've used The MetroMax Group for about a year and a half. Getting started was shockingly quick - their onboarding rep took our paperwork and insurance proof, walked me through the billing setup, and had us moving loads in under a week. We run 100 trucks and after seven years of bouncing between dispatch systems I braced for chaos; instead one persistent contact stayed on the phone late to sort a hiccup on the first night and that prevented the usual headaches. The interface is simple enough that drivers plugged in without me babysitting every step. If slow starts and paperwork are your nightmare, their onboarding makes that week far easier than I expected.
Bottom line: their support team is the main reason we keep MaxTruckers on rotation. I hit a problem one Friday where multiple lane posts disappeared and within 20 minutes a rep was on the line, triaging the issue and coordinating a hotfix with tech while we stayed connected - felt like someone actually cared. I run about 100 trucks in the Pacific Northwest, so lost visibility costs real money; that follow-through made a big difference. What really stuck with me was the next-day follow-up email with screenshots showing the fix and a quick double-check of our active posts. The interface still trips up on heavy filtering sometimes, so I dock one star, but support usually clears the mess fast.
One night last month a reefer trailer started creeping up in temperature and the original broker went silent right before a holiday run - total panic on the driver's end. Resolute's dispatcher calmed him, found a local shop that could patch the unit, and rebooked the load with a different broker while I was juggling paperwork and fuel invoices. I handle admin for a hundred-truck operation in the Pacific Northwest and have seen a lot of empty promises, but that person stayed on the line through the whole repair and payment negotiation. The repair time was longer than anyone wanted, yet they kept the chain of custody tight and actually negotiated a slightly better rate than we expected. Small detail, but rescuing that single load without headaches made a big difference to our week and to the driver's morale.
One Friday night our driver pinged dispatch about a check-engine light and Teletrac Navman's alert hit my phone before he even finished typing. The platform's live diagnostics flagged a coolant pressure spike and a P0116 code, so I rerouted him to the nearest shop on our list and the tech found a cracked thermostat housing before it warped the head. Now in my seventh year as admin staff for a 100-truck fleet in the Pacific Northwest, that single, accurate fault read probably saved us a $10k repair bill and two lost days of uptime. What made me happiest was the precision of that one alert - no guessing, just the exact issue and location so we fixed it fast.
One foggy Tuesday evening when a tractor-trailer lost LTE on I-5, Teletrac Navman's last-known location and breadcrumb replay were the only things that kept us from sending half the yard out chasing ghosts. The live feed can be jumpy in areas with poor reception, but the stored pings and historic playback nailed the route well enough to secure recovery without wasting hours. We run roughly 100 trucks across the Pacific Northwest, and after seven years handling fleet admin, reliability is what I judge software by - Teletrac usually tells the truth when it matters. Small gripe: diagnostic telemetry sometimes lags in remote spots, so I dock a star, but that breadcrumb replay is what made me happiest - it cut down frantic calls and got drivers back on course.
Upfront cost was higher than some options, but the fuel-tracking ROI quieted every budget meeting. After seven years managing a 100-truck fleet in the Pacific Northwest, I watched monthly diesel spend drop noticeably once we started flagging long idles and inefficient routes. The reporting is blunt and numbers-first - no fluff - and that made it easy to prove savings to the owners. When you add the avoided service bills from catching trendline issues early, the subscription paid for itself in under a year. Five stars because the measured savings made the sticker price a non-issue.
I've used it for seven years. What keeps me with Teletrac Navman is the mobile app's stubborn ability to keep tracking through the forests and ferry crossings of the Pacific Northwest and then quietly sync everything once the driver gets back to a signal - saved my team from more than one false lost-trip alarm while managing 100 trucks. The app is utilitarian and fast; not flashy, but it gives me useful location updates without murdering the driver's battery. One small moment that stuck with me: an urgent reroute for a washed-out pass showed up in the driver's phone instantly and the ETA adjusted before I finished my coffee. Day-to-day it's that dependability in sketchy coverage that matters most to our dispatchers.
Bottom line: Locus can materially help our delivery ops, but their support is a roll of the dice. When it's good - like the one night our account rep coordinated a late patch that stopped route exceptions from cascading and saved us a weekend - it felt like real partnership. Too often, though, tickets go dark for 48+ hours or you're bounced through chat reps who don't grasp our multi-carrier, regional quirks and only offer canned workarounds. Managing about 100 trucks in the Pacific Northwest, that inconsistency cost us actual delays during peak weeks and made scaling tougher than it should be. We're torn: the platform reduces routing costs when help shows up, but the unpredictable service makes it hard to trust for mission-critical incidents.
Bringg's live tracking was painfully unreliable compared to what we used before. On our old in-house system, ETAs were conservative and actionable; with Bringg, drivers would show as "on route" then vanish for 20–30 minutes, which killed scheduling and created cascade delays. Our admin staff - running 100 trucks and seven years in the Pacific Northwest - spent hours chasing missing proof-of-delivery photos and correcting status mismatches, and that translated directly into overtime and angry retail partners. I appreciated the idea of unified carrier visibility, but the frequent GPS jumps and delayed notifications made it worse than the simple dispatcher tool we switched from. Unless the core location accuracy and integrations are fixed, Bringg is adding cost, not saving it.
...so we signed up expecting quick wins, but the onboarding was a headache. Linking carriers proved fiddly - feeds arrive in different formats and Savi's standard connectors covered only about half our partners, so our IT team had to build adapters. We're an admin staff running roughly 100 trucks in the Pacific Northwest and after seven years in ops I can tell you every hour spent normalizing data is an hour not spent fixing real problems. That said, once live the tracking and alert noise cut down a lot of frantic calls; the dashboard gives a usable timeline even if getting there felt like a chore. I'm torn - it's genuinely helpful when it's up and running, but plan for a slow, hands-on start unless your carriers already play nice.