Clinical supplies going to a site with a specific receiving window. There wasn't really a deliver tomorrow instead option because the patient visit was already scheduled. Everything arrived when it was supposed to and the site confirmed receipt. Exactly what we needed
Mateo Senger
Member since January 2026
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89 reviews · average 3.8
For four years I've used Verst Logistics. One Thanksgiving week an I-95 closure left a driver two hours from a deadline and their on-call rep sourced a local carrier, rerouted the load, and updated EDI in under an hour - I've been dispatching a hundred trucks for 22 years and that quick, practical save kept the customer from a big detention fee.
For eight years I've used Logistics Plus. Their project-cargo team handled a last-minute oversized move - pulled permits, re-routed around a bridge closure, and kept me updated hourly so my 100-truck operation in the Northeast didn't miss a beat; excellent execution with just a couple small communication hiccups, so four stars.
When a critical cross-border load missed its pickup last month, Coyote found a replacement truck in under an hour and kept the delivery on schedule. I'm a Northeast dispatcher with about 100 trucks and 22 years in the biz, and their carrier reach and live tracking actually came through - only ding is the app glitches sometimes, so 4/5.
Bottom line: Alliance gets freight where it needs to go most of the time - fine for routine intermodal runs but unreliable when a shipment truly must be on time. We run 100 trucks in the Northeast and after 22 years I like their tracking and temperature-controlled options, yet a string of late pickups and an unexplained customs hold on a perishable load left me torn about using them for my highest-priority work.
Bottom line: Odyssey's live-tracking actually surfaced a stuck load faster than my usual phone tree, but the ETA churn and alert spam make it hard to trust in-drill decisioning. After 22 years dispatching about 100 trucks in the Northeast I value the extra visibility - just need cleaner, smarter alerts to make it worth the hype.
Bottom line: Saddle Creek's parcel optimizer actually shaved our per-package costs and stopped a lot of surprise oversized surcharges. I dispatch 100 trucks in the Northeast and after 22 years nothing else has matched oddball parcels to the right carrier this reliably - fewer surprise fees and way less last-minute firefighting.
Two years using CJ Logistics America - last month they rerouted a refrigerated priority pickup without telling my driver; the trailer sat at a port gate for six hours, the load spoiled, we absorbed about $3,800 in product loss and lost a national grocery account, and yes, I dispatch 100 trucks in the Northeast with 22 years of experience, so that mess was 100% on them.
They showed up on time when a late ocean vessel threatened to strand our trailers. In 22 years running trucks in the Northeast I don't hand out praise lightly - their customs broker cleared a hold same-day and kept the run moving; paperwork hiccup cost a half-day once, but they owned it and fixed things fast.
…Getting set up with Allen Lund was way easier than I expected - the onboarding rep cleared our carrier packets and authority checks in about 48 hours, which for a dispatcher running 100 trucks in the Northeast with 22 years’ experience felt like a rare, practical win.
Two weeks ago a sealed pallet of temperature-sensitive meds showed “cleared” on FedEx Logistics' portal while it sat in customs for six hours - no alert, no call, just a stale status. They eventually fixed the brokerage paperwork after I pushed, and the load arrived fine, but running dispatch for 100 trucks in the Northeast I can’t count on that kind of reactive hand-holding without losing sleep (or money).