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Abelardo Lind

Member since January 2026

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Reviews99
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Reviews

99 reviews · average 3.8

I've used Scotlynn Group for five years. A late-night reefer failure on a load of strawberries bound for Florida could have ruined the customer, but they tracked down a replacement unit, coordinated a handoff at a truck stop, and had the driver rolling again with the freight intact - I'm a dispatcher with ten years and fifteen trucks in the Southwest, and that quick save keeps me calling them first.

Right when our dock went sideways, Capstone found a driver and had the load moving in under an hour - kept the delivery window and saved me a penalty. Not flawless, but they show up when it counts for our 15 trucks across the Southwest.

...the price was the reason I stuck with them - Arrive paid the rate we agreed and didn't sneak fees into the settlement. For a dispatcher running 15 trucks in the Southwest that clear, honest pay made the partnership totally worth it.

…get this: the app's ETA push alerts show up before a driver even calls, so I can reassign a load and keep 15 trucks rolling without my phone blowing up. Proof-of-delivery upload works offline too, which out here in the Southwest with spotty service is a real lifesaver.

The mobile app's real-time ETA push alerts cut out endless phone calls - I know when a load's delayed the second it happens. I run 15 trucks in the Southwest, and though it can stall when loading big manifests, the quick POD photo uploads have already saved us hours of admin, so I'm giving it four stars.

Bottom line: their customer support is hit-or-miss. They’ve pulled off same-day reroutes twice that saved me a headache, but more often I’m bounced between reps and left waiting 36–48 hours for answers while detention stacks up - I run 15 trucks in the Southwest and after ten years in dispatch I expect the real-time help they advertise, but it doesn’t always show up.

Dispatching 15 trucks across the Southwest for the past ten years, I assumed onboarding would be another long slog. Instead a single rep stayed on calls with our TMS guy and had EDI live and tested in 48 hours - that hands-on help made getting started shockingly easy.

Crashed on me at 2:12 a.m. while I was midway through reassigning a load - lost the GPS ping and had to call the driver. I run 15 trucks across the Southwest and the app’s maps and load info are actually handy, but tiny touch targets, flaky push alerts and that random midnight logout make it a half-helpful tool I can't fully trust.

Price was the big win - Maersk’s committed lane rate dropped our ocean+drayage costs by about a third compared to local brokers. Worth it for my 15-truck operation in the Southwest, though surprise detention fees on tight customer windows ate into the savings some months.

Three years using the DB Schenker app - the instant proof-of-delivery photo sync is what keeps me coming back; it settles disputes fast and updates dispatch in real time. With 15 trucks in the fleet I do wish the route map redrew quicker on rural runs, but otherwise it handles our daily work fine.

Bottom line: getting started with GEODIS was slow and disorganized - took three weeks just to get basic access and booking permissions. We run 15 trucks in the Southwest and the back-and-forth on EDI setup, conflicting contact points, and incorrect pick-up windows cost us late fees and two missed loads; support kept passing us between teams so we burned driver hours and lost revenue.